Phoenix, AZ
22 days ago
Senior Auto Claim Examiner

Why Chubb? 

At Chubb, our mission is to provide superior insurance solutions that foster resilience and security for our clients. We strive to be the preferred choice for individuals and businesses seeking comprehensive coverage and unmatched service. 

Join Chubb for a rewarding career where our core values—excellence, integrity, and respect—guide every decision we make. Be a part of a dynamic team that is dedicated to protecting what matters most and making a positive difference in the lives of our clients and communities. Together, let's shape a safer, more secure world. 

In this role, the person will be primarily responsible for handling Commercial Auto Claims, including property damage, property damage liability, rental management, and/or other applicable coverages.

POSITION RESPONSIBILITIES:

Analyze first reports and promptly contact insured/claimants within hours. Effectively evaluate contract language and identify coverage issues.  Promptly and appropriately create an action plan for an accurate and timely investigation and loss analysis. Maintain an active file diary to move file toward timely resolution. Establish accurate and timely reserves within required timeframes. Recognize and refer appropriate files for recovery. Adhere to all internal, statutory, and regulatory compliance requirements. Recognize and identify potential fraudulent claims. Effectively manage the use, work product and expenses of outside vendors. Effectively evaluate claim facts and negotiate claim settlements. Develop and maintain strong business relationships with internal and external customers. Serve as a resource to lesser experienced Examiners. Supports workload surges and/or Catastrophe Operations as needed to include working overtime, nights, and/or weekends during designated CATs. 

KNOWLEDGE, SKILLS & ABILITIES: 

Full knowledge of commercial insurance contracts, investigation techniques, legal requirements and insurance regulations.Ability to work effectively in-person and remotelyDisplay an inquisitive and curious mindset for investigating, evaluating, analyzing, and interpreting information.Ability to analyze and prioritize multiple competing priorities, including claim receipt, telephone calls, email, mail, text messages, and/or other sources of information 

Excellent skills in the areas of: 

Customer service Investigation techniquesOrganizationTime management and the ability to multi-taskVerbal and written communication Negotiation and reservingInnovative thinking

EXPERIENCE & EDUCATION:

2-4 years of Commercial Auto Claims Adjusting experience required. Bachelor’s Degree or equivalent experience required.

Licensure Requirement: If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.

Company Benefits Highlights:

At Chubb, we foster a collaborative in-office environment with the flexibility to support our employees' needs. Our comprehensive benefits package includes:

Competitive compensation and performance-based bonusesMedical, dental, and vision coverage starting on your first day of employmentGenerous paid time off (PTO)10 paid holidays each yearUp to 9% 401(k) contribution from ChubbTuition reimbursement to support your ongoing educationStock options for eligible employees
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