About the Team

The Fraud team is looking for a Strategy & Operations Senior Associate to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals around new business lines. You'll grow familiar with our three audiences — Consumers, Dashers and Merchants, and become a point person for understanding user behavior that suggests fraud. You'll investigate cases of fraud and brainstorm solutions to reduce fraud in the long-term. Most importantly, you'll help promote the delicate balance between providing our users the best experience possible while keeping bad actors at bay.

About the Role

You are a data-driven, truth seeker, strategic operator. You combine business context and analytics to take a problem area and implement a customized solution, while bringing others along in their thinking and creating leverage through their own teams and collaboration within the broader company. Sound like you? Read on…

You're excited about this opportunity because you will… Have a chance to define and implement DoorDash’s strategy in new areas and be responsible for delivering direct business impact to DoorDash Analyze fraud vectors across DoorDash's platform – complete end-to-end analysis that allows us to better identify the bad actors on our platform and improve to improve the experience of good users Influence and engage across the company – partner with the product, engineering, and analytics teams to establish goals and build strategic programs Improve through experimentation – Use data-driven decision-making to run tests on everything to reduce fraud while accelerating growth We're excited about you because you have… 3+ years of experience in consulting, strategy, operations, technology, investment banking, analytics or related experience; high-growth experience preferred   Experience leading large projects, hitting goals, and succeeding in a team environment Proven problem solving and analytical skills; proficiency in SQL and expertise in Excel (can maintain complex spreadsheets/sheets) are required

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