Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations Strategy

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.

In operations and solutions at PwC, you will focus on providing consulting services to optimise overall operational performance and develop innovative solutions. You will work closely with clients to analyse operational processes, identify areas for improvement, and develop strategies to enhance productivity, quality, and efficiency. Working in this area, you will provide guidance on implementing technology solutions, process automation, and operational excellence frameworks.

Meaningful work you’ll be part of  

As an Operations & Procurement, Senior Associate, you'll work as a key member of a project team to solve complex business issues from strategy through to execution for our clients across North America. These client projects will range from assessments and pilots to comprehensive end-to-end digital transformations, on teams with various sizes and compositions. You’ll work alongside Junior, Senior or Executive client teams, as well as offshore and onshore PwC team members and third-party vendors, to conduct detailed analyses, draw insights, strategize, develop and communicate recommendations, and implement these recommendations to create lasting value.  

 

PwC Professional skills and responsibilities for this role include, but are not limited to: 

Demonstrate in-depth knowledge and experience in business transformations to drive cost reductions, improve processes/performance, or implement technology solutions.

Support engagement delivery by conducting detailed analyses, preparing client and executive presentations, and procurement documents.

Lead mixed consulting/client teams of 2-3 from initial assessment through implementation and continuous improvement.

Manage engagement risk and project economics, including planning and budgeting.

Willingness and ability to travel up to 70% of the time to support client delivery and ensure successful project implementation.

Develop and maintain trusted relationships with decision-makers at key clients.

Contribute to pursuits and proposal development, including innovative approaches and methodologies.

Collaborate with PwC colleagues globally to develop unique solutions for clients' needs.

Support thought leadership development, conduct market research, and deliver training.

Engage in personal development through structured coaching, continuous upskilling, and participation in staff recruitment and development activities

Experiences and skills you’ll use to solve  

Minimum of 3–4 years’ experience in a leading management consulting firm or similar industry role  

Business transformation leveraging emerging technologies, and ability to collaborate with Operations teams to translate business expectations into technology implementations  

Proficiency in category management methodology and strategic sourcing (direct & indirect), including sustainable and/or agile procurement practices  

Experience in spend management and analytics, and use of data analytics to support data-driven decision-making  

Knowledge of agile methodologies and applying agile principles to project delivery; expertise in process optimization and facilitating value stream mapping/business process workshops  

Development and implementation of operating models, with experience in value chain risk management  

Excellent communication and presentation skills with stakeholders at various seniority levels; ability to build client relationships and leverage networks/community involvement  

Strong analytical mindset with experience using tools like Excel, Alteryx, PowerBI, and Tableau; capable of strategic, creative thinking and problem solving  

High level of professional integrity and teamwork spirit; proactive ownership of assignments with a strong desire to learn and inspire others  

Experience preparing and coordinating complex written/verbal materials, with a commitment to continuous learning and digital adaptability  

Hybrid ways of working PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer 

Why you’ll love PwC   

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc  

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation Solutions, Business Process Improvement, Communication, Competitive Advantage, Cost Efficiency, Creativity, Demand Management, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Lean Process Improvement, Learning Agility, Operating Model, Operational Analysis, Operational Excellence, Operational Support and Analysis, Operations Management, Operations Process Improvement {+ 14 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.

Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.