Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations Strategy

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.

In operations and solutions at PwC, you will focus on providing consulting services to optimise overall operational performance and develop innovative solutions. You will work closely with clients to analyse operational processes, identify areas for improvement, and develop strategies to enhance productivity, quality, and efficiency. Working in this area, you will provide guidance on implementing technology solutions, process automation, and operational excellence frameworks.

Meaningful work you’ll be part of  

As an Operations & Procurement, Senior Associate, you'll work as a key member of a project team to solve complex business issues from strategy through to execution for our clients across North America. These client projects will range from assessments and pilots to comprehensive end-to-end digital transformations, on teams with various sizes and compositions. You’ll work alongside Junior, Senior or Executive client teams, as well as offshore and onshore PwC team members and third-party vendors, to conduct detailed analyses, draw insights, strategize, develop and communicate recommendations, and implement these recommendations to create lasting value.  

 

PwC Professional skills and responsibilities for this role include, but are not limited to: 

Engagement Delivery    

Demonstrate in-depth knowledge and experience in various aspects of business transformations to drive cost reductions, improve processes/ performance, or implement technology solutions as required

Support the delivery of engagements by conducting detailed analyses, preparing client and executive presentations, preparing procurement documents 

Leading mixed consulting/client teams of 2-3, from initial assessment, through to implementation and continuous improvement

Support management of engagement risk and project economics, including planning and budgeting

Candidates must be willing and able to travel (up to 70% of their time) as needed to support client delivery and ensure successful project implementation.  

 

Business Development    

Develop and maintain trusted relationships with decision makers at key clients

Contribute to pursuits and proposal development, including supporting the development of innovative approaches and methodologies

Collaborate with PwC colleagues across other operating units and lines of services globally to “win as one” and develop unique solutions to service our clients’ needs.   

 

Practice Development    

Support the development of thought leadership in collaboration with like-minded professionals

Conduct market research and strategy development on new and emerging technologies and practices

Develop and deliver training and share knowledge from across the global network with our team

Contribute to planning and execution of regular Operations and Procurement practice-wide meetings and status calls, and other team events

Actively participate in staff recruitment and development activities.  

 

Personal Development   

Revenue structured coaching and advisory by a senior member of the practice

Continuous upskilling through our acclaimed training and learning and development solutions (soft-skills, technical and practice-specific) 

Experiences and skills you’ll use to solve 

Minimum of 3-4 years’ experience in a leading management consulting firm or similar role within industry 

Working knowledge of, and practical experience in some of the following areas:  

Business transformation with emerging technology as an enabler

Ability to with Operations teams translate and solutions business expectation into technology implementations  

Spend management and analytics

Data analytics to drive data-driven decision-making

Agile methodologies and ability to apply agile principles to project delivery 

Category management methodology and strategic sourcing (direct & indirect)

Sustainable and/or agile procurement 

Process optimization

Value stream mapping and business process workshop delivery

Operating model development and implementation

Value chain risk management 

Excellent communication and presentation skills; ability to work with and present to various levels of seniority in an organization 

Proven ability to build client relationships, identify and address client needs, utilize professional networks and community involvement

Analytical mindset, and experience in using data processing and dashboarding tools (e.g. Excel, Alteryx, PowerBI, Tableau, etc.)

Strategic and creative thinking, and problem-solving skills

A high level of professional integrity, a commitment to teamwork, a strong desire to learn, and enthusiasm to motivate others

High degree of initiative and proactive attitude to take ownership of tasks and assignments, and accept responsibility for outcomes  

Experience in preparing and/or coordinating complex or comprehensive written and verbal materials

An interest in continuous upskilling, learning new tools and adapting how you work for a digital world 

​

Why you’ll love PwC   

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc  

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation Solutions, Business Process Improvement, Communication, Competitive Advantage, Cost Efficiency, Creativity, Demand Management, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Lean Process Improvement, Learning Agility, Operating Model, Operational Analysis, Operational Excellence, Operational Support and Analysis, Operations Management, Operations Process Improvement {+ 14 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.

Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.