**Senior Associate, Facilities Services** **Position Profile** The **Senior Associate, Facilities Services** is responsible for supporting the daily operations of an assigned facility. This includes performing weekly building inspections, handling minor maintenance tasks, moving furniture and boxes, and setting up conference rooms for presentations. The ideal candidate will be customer service-driven and have a strong attention to detail. **Key Responsibilities** **Conference Room Setups** Set up tables, chairs, and audiovisual (A/V) equipment according to scheduled meetings and established guidelines. Clear out items left from previous meetings (e.g., papers, bottles). Follow conference room presentation standards and setup guides. Report and troubleshoot A/V issues, including telephones and conference phones. Deliver and retrieve equipment across campus; ensure functionality before use. Train users on built-in A/V equipment and assist with operations during meetings. Respond to real-time A/V setup changes via radio communication. Confirm completion of room setup adjustments with Coordinator. **Operations and Service Requests** Fulfill service requests, including but not limited to: Key deliveries Internal box moves Furniture relocation Grid movements Assembly of racks, fixtures, and forms Track and prioritize service tasks and manage related inventory. Coordinate deliveries and pickups while following building access protocols. Conduct weekly building inspections using a defined checklist. Keep all storage and supply closets organized. Deploy and remove rain mats based on weather conditions. **Inter-Office Moves** Distribute moving boxes and labels per instructions. Assist vendors with relocating computer equipment and boxes. Collect and clear empty boxes post-move. Perform other duties as assigned. **Qualifications** **Education, Experience & Certifications** High School Diploma or equivalent required Valid Driver’s License required Ability to walk, stand, kneel, and lift up to 50 lbs **Knowledge, Skills & Abilities** Excellent customer service skills Flexible and strong team player Clear understanding of written and verbal instructions Ability to work independently across diverse customer groups Strong organizational and time management skills Proficient in basic PC and office tasks (e.g., reports, forms, tracking work orders) **Working Conditions & Physical Demands** Work is performed in office, warehouse, or outdoor environments Adequate lighting, temperature, and ventilation Requires physical effort, including walking, bending, standing, reaching, and lifting up to 50 lbs May involve use of warehouse equipment such as forklifts The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.