About the Team

DoorDash’s New Verticals organization focuses on accelerating one of our strategic pillars ⁠— DashMart, our grocery and convenience delivery offering. We’re building and scaling new ways to delight our customers, leveraging the DoorDash platform. The DashMart Growth S&O team owns initiatives to grow DashMart customer volume, focusing on new Customer use cases,  optimizing new customer facing storefronts and executing go to market strategies for key customer moments.

About the Role

The DashMart Shopping Experience and Growth Senior Associate will own the ideation and execution of personalized growth and go to market campaigns for DashMart. In this role, you will partner closely with cross-functional teams across product, engineering, and category management, to bring strategic initiatives to life, and dive deep into data to understand consumer behavior, measure impact, and identify opportunities to improve personalization and the DashMart shopping experience.

You will report into a Manager on the DashMart Strategy & Operations teams. We operate in a hybrid model, so we spend some time in person together and some time working remotely.

You’re excited about this opportunity because you will… Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details. Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers.  Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans. Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data. Lead and collaborate. You’ll work with a cross-functional team, including product, engineering, category management, and operations, and lead your own pod to build this new line of business for DoorDash. We’re excited about you because… You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking. You’re analytical. You’re a strategic thinker and are comfortable manipulating and analyzing data to make decisions. You have proficiency with SQL and Microsoft Excel You are customer focused. You are able to identify consumer pain points, lead with the consumer front of mind and build a strategy to enhance our consumer experience You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments You are a leader. You have strong cross-functional skills and have experience with projects spanning multiple teams and can align on mutual goals You have a Bachelor's Degree in business, marketing, or a related field You have 2-4+ years experience. You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience)

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