Pfizer’s purpose is to deliver breakthroughs that change patients’ lives.
In Pfizer Digital Core Solutions, we partner closely with our Pfizer business operations colleagues to efficiently deliver robust supporting technology solutions that enhance their work to achieve the Pfizer purpose. We value our team members’ technical skills, but also their passion, teamwork, and growth. Our culture is focused on delivering value through courage, excellence, equity, and joy. Our collective skillset supports all aspects of technology planning, project execution and application development excellence.
We are looking for a Customer Experience (CX) Designer with a background in designing products that deliver business value by translating insights and customer needs into engaging, intelligent, and intuitively transformative digital solutions who are aligned with our culture and values.
Role Responsibilities:The Senior Associate, CX Designer colleague’s responsibilities include but are not limited to:
Contribute to the vision and strategy of uniting all solutions under a common set of design practices, design standards, and visual language
Translate insights and strategy into tangible design proposals to inspire and advance innovation
Produce deliverables including sketches, prototypes, proof of concepts, wireframes, user flows, use cases, test plans, personas, and user journeys to communicate with stakeholders
Support project team to scope initiatives, identify priorities, and deliver projects that have multiple stakeholders and moving parts within an Agile framework
Create design-led approaches to complex problems involving people, processes, and systems
Monitor and track progress throughout development and maintain quality of UX standards
Identify and understand business context, demands and opportunities
Basic Qualifications:
Bachelor’s degree in UX/UI Design or other related fields
3+ years related experience in a UI Design and Customer or User Experience, Digital, Service Design, Interaction Design, Human Factors, IA or similar role
A solid understanding and demonstration of user centric design principles
An advanced proficiency with design and prototyping tools such as Figma and Sketch
Ability to collaborate actively as part of a multi-disciplinary team
Enthusiasm, patience, and a solutions-oriented attitude toward any risks and challenges
Comfort with ambiguity and complex problems
Organized, able to act independently, and able to switch between different projects in a fast-paced environment
Familiarity in emergent technologies and how to apply them to different business challenges
Ability to confidently present work and to accept or provide constructive feedback
Experience utilizing Lean and Agile methodologies
Outstanding communication skills, both written and verbal
Ability to manage many parallel objectives and changing priorities.
Preferred Qualifications:
UX, HFI, Agile, or equivalent certification highly desirable
Working knowledge of HTML, CSS, and JavaScript frameworks a plus
Pharmaceutical Industry experience a plus
Required Aptitude:Quick to establish trust and respect
Action oriented and energetic
Resourceful and creative
Persistent and determined
Mature and cool under pressure
Easily makes connections
Reads situations quickly
Commitment and follow through
Work Location Assignment: Hybrid
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
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