At this time, Wayfair will not sponsor applicants for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN. Wayfair is seeking a highly organized and agile Senior Associate to join our Creative Operations team, supporting project and production operations across both Performance Creative (paid social, search, programmatic) and our expanding Owned & Operated channels (email, push, SMS). This role is central to scaling our creative output through sprint-based planning, test-and-learn execution, and close collaboration with both marketing and creative stakeholders.You will lead fast-paced creative workstreams from intake through delivery, adapting to shifting priorities, coordinating across teams, and ensuring projects stay on track. While this role is project-management forward, we’re also looking for someone who’s tech-savvy and open to growing with our evolving creative systems, including exposure to AI, automation, and experimentation platforms. Who We Are The Creative Operations team serves as the business owner of our Creative Group. This team drives the long-term strategy, scaling and day-to-day workflow for our diverse set of brands. With hundreds of initiatives a month spanning all mediums, channels and disciplines, we are the driving force enabling our Creative talent to efficiently and effectively bring our brands to life with eye-catching visuals, strong messaging, and engaging storytelling. What You’ll Do + Manage creative sprints supporting Performance Marketing and other high volume test & learn initiatives, ensuring projects are briefed, resourced, reviewed by appropriate parties, and delivered correctly and on time + Translate business goals and creative direction into executable timelines and workflows across a variety of asset types and channels + Act as a key cross-functional partner to Creative, Marketing, and Operations, facilitating day-to-day delivery while aligning on larger priorities and testing roadmaps + Collaborate with team leads on roadmap planning, sprint prioritization, and resource forecasting + Own project management systems (e.g., Airtable), driving usage, visibility, and data hygiene + Identify and escalate risks, blockers, or misalignments early, and help problem-solve in real time + Contribute to improving operational processes, sprint cadences, and creative testing systems + Act as a super user and power collaborator across our core tools and platforms, bringing a tech-forward mindset to every sprint + Support the development and maintenance of scalable creative systems (e.g., naming conventions, asset versioning protocols, metadata tagging) to enable performance reporting and automation What You’ll Need + 3+ years of experience in project or production management, preferably in a creative, marketing, or content-led organization + Proven success executing fast-turn sprint based creative workflows, ideally in paid media, email, and mobile channels + Experience supporting test-and-learn cycles or campaign iteration using performance data or structured feedback loops + Proficiency navigating PM platforms (e.g., Airtable, Jira, Trello, Monday.com); experience onboarding teams or maintaining these systems is a plus + Demonstrated ability to manage concurrent projects with multiple stakeholders, deliverables, and timelines across teams + Familiarity with creative asset development processes, including brief intake, production tracking, QA, and delivery About Wayfair Inc. Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.