Job Summary

The ideal candidate will be familiar with manufacturing processes, have experience with using analytics to solve problems at the product or process level and is comfortable interacting with engineers through senior management to make complex concepts relatable. 
As a senior application engineer, you must have a solid understanding with manufacturing processes for critical aspects of yield, quality, reliability, and operation efficiency throughput high-volume manufacturing environment.

Position Location: Hsinchu or Kaohsiung.

In this Role, Your Responsibilities Will Be:

Become expert user of NI's Enterprise software applications  Develop and maintain a deep technical understanding of NI OptimalPlus software applications to effectively support NI OptimalPlus customers. Responsible for ROI summary reports for assigned account. Scope a technical solution that will help customers realize significant business value in their engineering and high-volume manufacturing using Optimal+ solutions. Enable customer specific customizations requiring advanced scripting and programming techniques. Develop rules (using OT-Rules, an expert rules-based engine) that will insure the improved operational efficiency of the customer’s distributed test operations. Work with NI OptimalPlus Product Management, Sales and Marketing to understand and define customer enhancement requirements, or solve incorrect product or process behavior using data analysis, system log files, application knowledges to setup improvement plan or get bug fixing and validate new fixes/version once released.   Provide customer training and product demonstrations, meet customer face-to-face Clearly document solving processes, technical findings, and customized solution to capture and re-use knowledge. Identify opportunities, as a result of real production observations, for improved yield, quality, reliability and operational efficiency and articulating those opportunities to the customer. Enjoy high complexity tasks which required knowledge of technical and business trade-offs, mastering new skills and prioritizing multiple competing projects. Involve on defining priorities for his account (day to day support, new functionalities, training, up sale activities)

Who You Are:

You gain insight into customer needs. You readily take action on challenges, without unnecessary planning. You have a track record of exceeding goals successfully.

For This Role, You Will Need:

Bachelor or master’s degree in electrical engineering, Computer Science, or related field Proven experience at semiconductor companies on Yield/Product/Test aspects Experience and knowledge of semiconductor manufacturing and test operations, and use of data analytics and/or business intelligence applications in test operations, yield, efficiency, quality and familiar with NPI/HVM challenges with product characterization or PE experience Experience in a customer facing role in either applications or customer technical support Independent learning, self motivated, desired to win, analytical personality Working knowledge using online tools to solve software and hardware interoperability problems Strong knowledge of R/Java/JavaScript/Python or equivalent programming languages Proficiency in multiple data file formats but no limited to XML, JMP, CSV Excellent and efficient communication skills in Chinese and English Ability to learn and work independently in a multicultural environment Accountable, responsive, independent, and focused on successfully deliverable Able to travel as much as 30% Knowledge of and use of enterprise data analytics and/or enterprise business intelligence applications in achieving business value Familiar with test platform especially TP development and debug incl. Advantest, Teradyne, NI 

Our Culture & Commitment to You:
 

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
 

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.