Meet Our Team:

Our global team provides strategic direction, product management, development leadership, scheme compliance & customer support for Pega’s Smart Dispute application. Pega Smart Dispute™, a market-leading financial service solution that automates the processing of retail card disputes and fraudulent transaction. Over 40 global banks, and through them, almost 500+ leading financial institutions currently rely on these applications.

Pega Smart Dispute Product Team, part of Pega Financial Services Smart Apps tribe, is responsible for building highly scalable, reusable assets for the financial services industry. The individuals are required to demonstrate deeper understanding of Industry standard Data models, visualize & empathize with the needs of customers vis-à-vis vertical apps, design robust / scalable solutions and build reusable assets.

Picture Yourself at Pega:

Pega is changing the way the world builds software. In this role, you will be part of highly engaged teams designing and developing best-in-class solutions applying modern & cutting-edge technologies. This is your opportunity to be part of a highly engaged, creative and vibrant team to get your hands on leading technologies to solve interesting customers problems.           

What You'll Do at Pega: Work collaboratively with team members to design, develop, test and document high quality test specificationsDemonstrates best practices in functional and automated testingWork as part of a collaborative team with a mindful of good software development patterns and practices surrounded by fun loving talented engineersWork with product manager to understand the supported scheme(s) association regulations or changes and work towards development.Provide technical assistance to advance the capabilities of products and resolve issuesLeverage your advanced Pega knowledge to identify, investigate and report product defectsAbility to collaborate with the Product Owner to understand use cases and effectively design a solution to satisfy use cases​Ability to work across teams and communicate priorities effectivelyAbility to provide constructive feedback during code reviews, retrospectives, design reviews, etc.Ability to serve as a representative of the team working with stakeholdersGuide team members on test planning, test execution, and test automation technologiesStrong desire for product quality and understanding of test strategy and methodology; ability to communicate test strategy effectively across teamsShould be able to mentor new team members or interns as part of on boardingAdapt to frequent change, Exhibit a commitment to continuous learning and developmentWork in strict timeframes and meet aggressive deadlinesWho You Are: You are passionate about test automation and code quality and eager to develop your skills within an enterprise environment while working with an industry leading product.A result oriented individual, driven with passion and ability to explore solutions and solve complex customer problems.4-6 years of software quality experience, preferably working experience on Selenium, Playwright, other latest test automation tools.Bachelor’s degree in computer science or related technical discipline / BE/B. Tech or EquivalentGood to have functional knowledge in card dispute resolutions understanding Visa, Mastercard, AMEX regulations and industry implementation.You have strong practical knowledge of software testing best practices, testing terminologies, and writing test automations with at least one technology. You think outside the box and use your experience for more effective collaboration.You are competent in test planning along with identifying, documenting, and executing test cases. You are also competent at debugging test failures.You have basic skills required to technically lead QA testing of projects at a team level.You share your updates, ideas and plans competently through verbal and written communications. Attention to detail is your proficiency.What You've Accomplished: Practical knowledge of software testing best practicesSoftware test experience with Java, Selenium, TestNG, Playwright, or other technologiesExposure to Windows and Linux operating systems and database query coding knowledge.Exposure to integration technologies like XML, JSON, REST, SOAPAbility to effectively articulate technical challenges and solutionsPartner with internal clients, like Product Managers, to align business goals with implementation resultsDemonstrates customer empathy, willing to adopt best practices ensuring delivered work exceeds customer ever changing demandsA creative problem solver – passionate to analyze, identify and solve problemsTeam player with good verbal and written communication skillAbility to think and code fast independently with little hand holding and mostly driven with self- initiationExperience in testing mobile applications, web applications, UI, applets, client/server, portals or warehousingExperience testing RESTful/SOAP APIsTroubleshooting, debugging and reverse-engineering skillsExperience with modern scripting languages (Shell, Python, Perl) will be an added advantageAgile/Scrum development methodology experiencePega Offers You: Gartner Analyst acclaimed technology leadership across our categories of productsContinuous learning and development opportunitiesAn innovative, inclusive, agile, flexible, and fun work environmentCompetitive global benefits program inclusive of pay + bonus incentive, employee equity in the company                                           

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Job ID: 22195

AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.

Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

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