Gurgaon, Haryana, India
3 days ago
Senior Analyst - Operations

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

ALM is seeking a highly organized Strategic Administrative Coordinator to support the Vice President of Law.com Scholar. This role ensures smooth execution of high-volume deliverables across editorial, product, marketing, operations, and external clients and authors, allowing senior leadership to focus on strategy, AI integration, and product growth. You will coordinate projects, manage communications, and track key actions tied to the launch of Law.com Scholar’s AI-integrated digital library. Key ResponsibilitiesCross-Functional Project Coordination & Deliverable Management• Maintain a centralized tracking system for strategic initiatives (e.g., AI-integrated digital library launch, Law.com 2.0 integration, rebrand rollout).• Manage timelines, action items, and status updates related to:o Editorial reviews and publishing schedules for national and regional bookso Internal FAQs, UX testing coordinationo Departmental coordination for various internal & external projects• Track and follow through on deliverables with internal teams including editorial (WNS), Operations, eCommerce, and marketing to ensure timely execution.Communication & Documentation Support• Coordinate internal and external communications, including:o Manage author communications for rebrand & AI Integration Projecto Manage feedback loops for new initiatives. Summarize and provide leadership with overviewo Support VP with follow up items follow-up emails, internal updates, and executive summaries for meetings o Maintain shared files, Google Docs, and track reviewer comments and approvals • Schedule and prep meetings across departments and with vendors • Maintain weekly status reports highlighting key actions and blockers.• Proactively identify gaps or potential delays and escalate to the VP

Qualifications

• 3–5 years in project coordination, editorial operations, or executive admin support.• Experience in publishing, digital products launches desirable.• Excellent communication ,strong attention to detail and follow through• Proficiency with Google Workspace, Microsoft Office, and project tools (Ex: Trello.).• Comfortable managing multiple stakeholders and deadlines

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