Senior Analyst (ITAM)
Guardian Life
Job Description:
Experience: 5-6 Years
Location: Chennai
Department: IT Asset Management / FSS
Shift timing: 5pm to 2am
Job Summary:
We are looking for an experienced IT Asset management professional with 80 % in software asset management & 20 % in Hardware asset management and to manage and optimize the lifecycle of assets across the organization
Key Responsibilities:
Handling software requests ticketsHandling software asset management enquiries through emailHanding MailboxesTrack all software entitlementsMaintain an accurate inventory of software assets using SAM tools.Manage certain license portals (Adobe, Articulate, docker…)License re-harvesting on quarterly basisPartner with deskside support teams on software deployments/issuesLooking for opportunities to enhance and create further efficiencies with software and hardware operationsLicense Compliance & Optimization:
Ensure compliance with vendor licensing agreements.Reconcile software usage vs entitlements on quarterly basisLook for proactive license optimization opportunities that can generate savings for Guardian.Hardware Compliance & Optimization:
Manage monthly hardware reporting of inventory, deployed, in stockConduct regular physical audits and reconciliation of asset records.Handle creation and maintaining hardware governance reportsTool Management & Reporting:
Administer SAM tools USU(Aspera), Service Now, Power BIGenerate reports and dashboards for software usage, compliance, and cost analysis.Required Skills & Qualifications:
Bachelor’s degree in IT, Computer Science, or related field.5-6 years of experience in IT Asset Management or Software Asset Management.Strong understanding of software licensing models (Microsoft, Adobe, Oracle, etc.).Experience with SAM tools and ITSM platforms – Service now.Excellent analytical, communication, and stakeholder management skills.ITIL certification or SAM certifications (e.g., CSAM, CAMP) preferred.Location:This position can be based in any of the following locations:
ChennaiCurrent Guardian Colleagues: Please apply through the internal Jobs Hub in Workday
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