Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. **Description** United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. **Job overview and responsibilities** The Senior Analyst plays a Critical role in creating and maintaining the strategic partnership between business needs and technology delivery. The role is to lead the efforts to plan, design, develop and launch efficient systems and solutions in support of core organizational functions. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve issues, opportunities or problems to maximize the benefit of IT and Business investments. The Senior Analyst has extensive knowledge/experience across multiple technologies and business areas. **Collaboration & Coordination:** • Function as a key member of the team with capabilities of a Business Analyst. • Partner with various business and IT stakeholders in defining domain architecture strategy • Able to co-ordinate activities across onshore/offshore, plan and participate in Agile Scrum ceremonies and drive for results. • Work collaboratively with cross-functional teams and business stakeholders to understand their requirements and design solutions that align with their needs. • Works with business, support, or development teams recommending system enhancements. Software Development & Ownership: • Demonstrate mastery of the application of development domain areas and related tool set. • Great SQL/Database skills – ability to analyze data issues using DB queries etc. • Assisting team in development, support and troubleshoot software systems as required, optimizing performance, resolving problems, and providing follow-up on all issues and solutions • Leads the design, development, and planning initiatives to solve complex business problems • Ensures that systems are properly integrated • Demonstrate mastery in software engineering **Solution Orientation:** • Consults across multiple United Information Technology projects and technology areas to perform troubleshooting, problem management, root-cause analysis, and solution implementation. • Serves as a resource for technology/project development review and technical assessments. **Keeping abreast:** • Keeps abreast of industry trends through benchmarking, participation in professional associations etc.in order to advise others of strategic technology direction **Software Engineering:** • Ensures consistency and coherence to the enterprise standards and guiding principles throughout the application lifecycle **Result Oriented:** • Ensures that the technical solutions meet the customers’ business goals. • Drive for results **Strategic vs Tactical Vision:** • Understands and applies the enterprise vision and strategy to the project solution while balancing tactical needs to deliver. **This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.** **This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.** **Qualifications** **What’s needed to succeed (Minimum Qualifications):** + Bachelor's degree in Computer Science, Information Systems or Business Administration + 4+ years of IT and/or business experience, or any equivalent combination of experience, education, and/or training + Able to co-ordinate activities across onshore/offshore, plan and participate in Agile Scrum ceremonies and drive for results. + Function as a key member of the team with capabilities of a Business Analyst. + Great SQL/Database skills – ability to analyze data issues using DB queries etc. + Understands Technology systems & applications, integration, SDLC and Agile principles + Effective participant of requirement gathering and analysis, prototyping, deployments and release planning/execution + Effectively and efficiently work with team leadership and direct team with the ability to deliver on time with minimal supervision + Effective Communication (verbal + written) + Must be legally authorized to work in India for any employer without sponsorship + Must be fluent in English and Hindi (written and spoken) + Successful completion of interview required to meet job qualification + Reliable, punctual attendance is an essential function of the position **What will help you propel from the pack (Preferred Qualifications):** + 6+ years of relevant experience + AWS Cloud + Agile Scrum