Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. **Description** At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. **Job overview and responsibilities** + Responsible for assisting the team with enforcement of liquidated damage remedies for late delivery of aircraft parts by identifying, initiating, and settling lead time claims, along with tracking, capturing and processing payment of such claims from United's aircraft goods and services suppliers + Conducts research and analysis of warranty claims and supports resolution case management + Assists in managing and monitoring supplier performance to ensure contractual compliance + Raises concern to the attention to Warranty & Product Support leadership on any potential supplier performance or warranty issues and recommends remedial actions + Leverages extensive knowledge of business processes to identify and implement solutions that will result in process improvements + Investigates, validates, and facilitates recovery of liquidated damages for deficiencies in purchase and/or service delivery commitments and warranty claims + Coordinates and attends meetings with suppliers to allow ample opportunity for the identification and early resolution of potential disputes + Takes ownership of functional issues and leverages resources to identify underlying problems, analyze potential solutions, and present recommendations to leadership + Understands the business value, process, and expectations before focusing on choice of a technical solution **This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.** **Qualifications** **What’s needed to succeed (Minimum Qualifications):** + BA/BS Degree + 1.5+ years of data analytics experience, applying knowledge to solve complex business problems + Detailed knowledge of warranty processes and materials management procedures + Strong business, technical, verbal/written communication, presentation and negotiation skills + Adaptability to changing business environment + Excellent interpersonal skills and ability to interact with internal and external stakeholders + Advanced Excel Skills + Must be legally authorized to work in India for any employer without sponsorship + Must be fluent in English (written and spoken) + Successful completion of interview required to meet job qualification + Reliable, punctual attendance is an essential function of the position **What will help you propel from the pack (Preferred Qualifications):** + 2+ years of professional experience in analytical field + 1.5+ Years specific experience initiating claims using data extracts, filtering transactions with available knowledge of existing contracts, negotiating settlements with all suppliers and processing payment + Experience in administration of Boeing PSAA and Airbus SSC product support provisions and working knowledge of Service Level Agreements (SLAs) + Advanced knowledge of SCEPTRE data tables + Ability to write complex SQL queries