Senior Analyst
IHG
Hybrid - 3-4 days in the office a week - RCBC Plaza Tower II, Makati City
**Role Purpose**
The Senior Analyst role supports the EMEAA region by transforming complex, multi-source data into insightful dashboards that drive business performance. Based within the Performance Improvement and Operations Support (PIOS) team, the role enables data-led decision making by delivering clear, accurate, and timely reporting.
By building strong business knowledge and will respond to stakeholder needs and identify opportunities for insight. A key part of the role involves supporting the automation of reporting processes to increase efficiency and enhance the team’s overall analytical capability.
**Key Accountabilities**
+ Develop and maintain Tableau dashboards that are accurate, timely, and aligned with business needs.
+ Oversee data processes in GCP and Tableau Prep and Alteryx to ensure clean, structured, and reliable data for reporting.
+ Manage Hotel Metrics by ensuring accurate, consistent, and timely processing to support performance tracking.
+ Support performance programmes across EMEAA by providing relevant data analysis and reporting insights.
+ Respond to stakeholder queries by building strong business knowledge and delivering clear, actionable insights.
+ Drive automation and process improvement to streamline reporting workflows and enhance analytical capabilities.
**Key Skills & Experiences**
Education
+ 4+ years experience of using data to drive evidence-based decision making.
+ Bachelor's Degree in Statistics, Mathematics, Marketing, other related field of studies (Information Technology, Operations Research) or an equivalent combination of education and work-related experience.
Technical Skills, Knowledge and Experience
+ SQL (GCP preferred): Intermediate to advanced knowledge; R or Python beneficial but not essential.
+ Data Visualisation: Strong Tableau skills; Power BI experience also considered.
+ Alteryx: Working knowledge of Alteryx would be advantageous.
+ Excel: Intermediate to advanced proficiency, including data manipulation and analysis.
+ Workforce Optimisation: Knowledge of workforce optimisation data, KPIs and systems
+ Stakeholder Management: Able to manage requests efficiently and provide insight through business understanding.
+ Problem Solving: Handles technical challenges with a calm, solution-focused approach.
+ Project Management: Capable of delivering small-scale projects on time and within budget.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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