The **Senior Analyst, Global Archer Services** will report to the Director, Global Archer Services in Global Risk Intelligence and Technology (GRIT) function, supporting the Canada Segment Operational Risk Management team. The role will be responsible for delivering various functional capabilities including but not limited to analytics, reporting, end-user support, control and risk documentation, process documentation, Archer Support, and other related risk management activities, as well as supporting the development and execution of the relevant roadmaps and plans for the function. **Position Responsibilities:** + Monitor and report on data quality within the Archer system. + Assist with automating data ingestion processes and maintaining data integrity. + Prepare quarterly reports and manage records according to company policies and regulatory requirements. + Conduct regular access security reviews to ensure proper access controls. + Document processes, procedures, project work, and handle ad hoc requests. + Support the Risk and Technology Tooling team with data-related tasks, including analysis, clean-up, validation, and report/dashboard maintenance. + Identify opportunities to improve efficiencies within the Global Archer Services framework. + Assist in testing, cleaning, and preparing data for Archer upload. + Provide annual business process support by reviewing processes with owners. **Required Qualifications:** + Around three to five years of experience in Middle Office Operations and Performance Analysis. + Experience with the Archer platform, including data management and reporting. + Knowledge in basic configuration and ability to upload data into Archer + Knowledgeable in financial services, insurance, and operational risk management. **Preferred Qualifications:** + Familiarity with business continuity planning, third-party risk management, and compliance processes. + Strong reporting skills, with attention to detail and the ability to work under tight deadlines, ensuring precise and accurate financial risk analysis. + Highly organized individual with strong time management and organizational skills. + Self-starter with the ability to work independently in a fast-paced environment. + Excellent collaborative and relationship building skills; showing tact and diplomacy in dealing with others. + Familiarity with IT systems and risk management frameworks. + Ability to learn quickly and be comfortable adjusting to ad-hoc changes in workflow. **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido