Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Analyst, Communications

Job Description Summary
Responsibilities

•\tGeneralists responsible for executing regional, divisional, country, or line of business specific communication plans; internal and external activities, and events, specifically:

1.\tContent Creation:

•\tLeads the creation of communication materials for internal and external audiences including press releases, op editorials, blog posts, internal and external briefing documents, speeches, video scripts and content for use on social media channels.

•\tProvides writing, editing and production support for all communication materials/collaterals

•\tDevelops content using a clear and concise writing style that is appropriate to audience

•\tProactively identifies story angles, industry hot topics, and thought leadership, turning ideas into excellent content tailored to different audiences within established guidelines and messaging frameworks

•\tResponsible for developing and maintaining central narratives, hot topics, fact sheets, and executive messaging.

•\tEdits PR agency-generated written materials

2.\tEvent Management:

•\tResponsibility for overseeing execution/delivery and co-ordination of communications events, speaking engagements, media outreach and press conferences

•\tCoordinates materials, deliverables and responsibilities between graphic designers/agencies and own team

•\tLiaises with various parties including events agency, business teams, and PR agency

•\tResponsible for all event copy including invitations, briefing documents, panel briefs, speeches and media materials

•\tBranding

•\tVenue management – including AV, catering, décor/ set-up

•\tAgenda compilation

•\tSpeaker management

•\tGuest lists

3.\tVolunteering activities:

•\tLeads all employee volunteering activities including:

•\tIdentification of relevant charity/ NGO/ organisations for staff volunteering, and manages agenda for the day

•\tCommunications with staff around opportunity, and co-ordination of all logistics required

4.\tAdministration

•\tManages the administration around Communications Budget – including Purchase Order management, invoice reconciliation and budget tracking

•\tResponsible for various country, or business area specific information for communications reports

•\tAnalyzes campaign performance using specified measures and evaluation metrics

•\tProvides any necessary communications and content direction to vendors (e.g. public relations agencies, suppliers, etc.)

•\tSupports in preparing contracts and running them for approval according to defined process and in relevant systems

•\tAd hoc support within the daily operating environment of Communications Department.

•\tSupports awards and conference calendar development

Experiences

•\tDemonstrated a high degree of comfort navigating multi-channel communication platforms and sites

•\tExperience working on projects that require collaborating with multiple internal and external stakeholders

•\tDemonstrated ability to standardize collected data and leverage insights to produce targeted communications content

•\tOutstanding command of the English language with clear written and verbal communications capability.

•\tStrong/advanced writing and content development capability.

•\tExperience managing events

•\tExceptional organizational skills and attention to detail.

•\tAbility to focus and prioritize on a variety of activities and announcements in a dynamic, creative, fast paced environment.

•\tExceptional media knowledge and research skills in order to help shape a story.

Behaviours

•\tSelf – starter with drive and ambition to make an impact within the role and Communications team

•\tStrong communicator and team player

•\tCurious and eager to learn

•\tProactive and good time management skills

•\tStrong attention to detail

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.