Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

Competitive Salary packages and performance bonuses

Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

Retirement savings benefit

Rewarding culture that values wellness and well-being

Performance Bonus

Global network of industry experts

Extensive training resources

The Global Investigative & Forensic Services team is responsible, in part, for providing objective research on high-net worth individuals and affiliated entities. The GIFS Investigator – High Net Worth Due Diligence position independently plans and executes enhanced due diligence investigations to support internal Manulife international high net worth (HNW) business. The Investigator will conduct high-quality analytical research using open source and proprietary databases to identify information including corporate and individual subject affiliations, adverse news, sanctions, regulatory enforcement actions, and legal matters.

Responsibilities

Conduct enhanced due diligence investigations of subject companies and individuals globally with the highest degree of professionalism, confidentiality, and quality. Analyze complex findings and summarize into objective written reports.

Verify sources of wealth and determine beneficial owners, directors, and shareholders of affiliated entities.

Utilize various research methods and tools to identify and review media, as well as court and regulatory records, and report on significant items.

Manage and prioritize case load in accordance with department and requester needs. Regularly communicate relevant items and investigation status to requesters and department management.

Maintain knowledge of current due diligence techniques, internal Company databases, Internet sources, external proprietary database resources, compliance issues, anti-money laundering regulations, and other applicable laws and regulations related to financial crime.

Communicate with requesters and global team members on complex matters and trends.

Collaborate with team members to ensure consistency and quality in investigations, as well as identify and implement process improvements.

Work closely with internal Company departments, such as Legal, Compliance, and Privacy, to ensure investigations comply with internal policies and procedures.

Qualifications

At least 5 years of analytical or investigative experience, preferably in financial crime, AML/KYC, international affairs, research, or compliance.

Bachelor’s degree in a related field.

Relevant certifications (e.g., CFE, CAMS, CFCS) or willingness to obtain them.

Proven ability to gather and analyze data from multiple sources and produce concise, objective reports.

Advanced research, analytical, and report writing skills.

Strong negotiating, influencing, and relationship-building abilities.

Experience with public records databases, Internet resources, and proprietary sources like Lexis, Dow Jones/Factiva, World-Check, Sayari, and sanctions watch lists.

Deep understanding of international fraud/risk regulations, anti-bribery/anti-corruption laws, and legal systems.

Ability to understand global business and geopolitical contexts and provide relevant summaries.

Capable of working independently, managing multiple projects, prioritizing tasks, and meeting deadlines in dynamic environments.

Proficient in Microsoft Office and external databases.

Excellent communication skills with strong attention to detail.

Strong interpersonal and leadership skills, with the ability to interact across various organizational levels.

Knowledge of additional languages (e.g., Russian, Mandarin, Spanish) is desirable.

High level of integrity and ethical standards.

This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement