About Flexport: 

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Take ownership of logistics challenges and develop creative solutions The opportunity: 

As a Senior Pricing Associate, you will be an integral member of the team, a process expert, and a developing subject-matter-expert on a specific trade within your region. You will execute and oversee the end-to-end procurement, solution design, rate setting, bill auditing, and implementation cycles for your geography’s imports and exports. A Senior Air Pricing Associate will act as the right-hand person to a Regional Air Freight Manager, developing an expertise on the local market, growing the business in the region, and leading strategies to drive profitability. Additionally, you will ensure high quality and timely delivery of solutions, anticipate and proactively mitigate challenges, and take the lead on implementation of cross-functional projects to improve business performance.

You will:

Develop end-to-end pricing solutions for Flexport customers

Design & execute the end-to-end creation and delivery of pricing solutions for Flexport customers by working with cross-functional stakeholders (Trucking, Supply Chain Operations, Partner Team, etc) to secure necessary procurement costs.  Procure rates for customer requests within our network of vendors (ie carriers, subcontractors, partners) and ensure they are clearly recorded and available in cost databases Fulfill dynamic pricing requests for both fixed and spot rates and ensure solutions are clearly recorded and available in sell databases for immediate consumption by Account Management Follow up with customers on spot pricing submissions to increase likelihood of conversion Support the Strategic Pricing team as needed (launching bids, mapping, market place implementations, etc.)

Act as the first point of contact for all Air pricing issues, requests, or questions & take the lead in resolving

Triage incoming pricing requests and find a resolution  Resolve all pricing escalations raised by account management or sales teams as quickly as possible, with an eye for mitigating future escalations of the same nature; exercise good judgment on when to escalate Constantly monitor group emails, Slacks, and offer support wherever possible

Drive and support initiatives to promote growth and profitability for the region

Ensure high integrity and accuracy of all rates stored in internal database; record all rates and rate updates timely Leverage internal tools and processes to mitigate potential revenue leakage (Conversion reports, etc) Identify opportunities to improve pricing strategies and increase profitability Proactively follow-up on lost pricing requests and new opportunities

Identify areas for process improvements and contribute to future automation designs

Master all Flexport internal tools and databases for maintaining buy and sell rates Take a critical approach to company and customer SOPs and identify ways to improve them Be a general expert, able to support procurement, solution design, rate setting, vendor audits and implementation cycles for all geographies in your region Proactively share risks & barriers with regional air freight leadership and work to resolve them Embody a “can-do” attitude at all times Can work independently and prioritize effectively 

Act as subject matter expert for assigned market

Develop profound market expertise and understanding of various marketplaces, what are normal rate levels, market disruptors over the last 2-3 years and forges relationships to understand future market trends Advanced understanding of trade market dynamics (spot rates, fixed rates, top lanes and routings, equipment types & pricing) Act on behalf of the Tradelane manager in making decision on price, weighing commercial risks and opportunities Demonstrate an ability to speak on behalf of the Tradelane manager when collaborating with internal or external stakeholders

Stakeholder management

Able to leverage relationships with carriers & engage in strategic conversations with carriers or vendors Can negotiate skillfully in tough situations with both internal and external stakeholders to obtain best in class rates & solutions You should have:   BA/BS and/or  3-5 year(s) of related work experience Knowledge of operations, procurement and technology within the industry Experience with regards to imports and/or exports from a sales, operational or procurement perspective  Experience building and maintaining relationships and partnerships with vendors Analytical skills and metric / data based approach to solving problems Strong analytical background and knowledge of analytical tools (Excel, Google Sheets, etc); basic programming capabilities a plus Strategic vision and ground floor execution Excellent communication, interpersonal, and organizational skills Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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