About the Role

We are looking for an experienced Senior AI Engineer to lead the development of scalable AI-driven systems that power next-generation Customer Support Copilots. This role focuses on building and integrating models for text, translation, image, and audio processing, with a strong emphasis on production-grade deployments, API integration, and intent/sentiment understanding.

The ideal candidate is a hands-on engineer with a deep understanding of AI technologies and strong backend development experience. You will work at the intersection of AI and system design, ensuring our AI services are robust, scalable, and production-ready.