Job Summary

Job Description

What is the opportunity?

RBC Investor & Treasury Services Malaysia is a centre of operational excellence supporting 10 countries across three geographical time zones.  The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. 

You will be responsible for the day to day operations of Cash management activities. The role is to deliver specific services to external and internal stakeholders with high level of quality, efficiency and fostering a client first mind-set. You will be responsible to define an appropriate control and governance to support the operations and to meet the regulatory requirements, closely working with Risk, Compliance and Change programs to support group’s initiative as well as assist with Internal and External Audit and Regulatory requirements.

You will be supporting Luxembourg team, 15:00 – 00:00 / 16:00 – 01:00 hours local time.

 What will you do?

Join the team as a Senior Administrator and perform the daily processes of team to ensure risk mitigation, policy and contractual adherence and escalation in the event of any issues that arise day to day.Oversee client cash balances in major currencies and emerging currencies balances of I&TS BankApproval of client’s overdrafts within Operations authority limitsEscalation of client’s overdrafts to ICCM and GRMWork with Partners globally within the Front Office, Client Services and Operations teams in back-office to facilitate quick resolution and enhance the RBC reputation in the market.Manage new staff on-boarding and provide oversight and direction to the employees in the department in accordance with the organization's policies and procedures and assist manager in capacity planning.Mitigate financial/reputational risk by ensuring appropriate procedures and controls are developed and maintained in compliance with regulatory requirements or company policies. Ensure adherence to all regulations, policies and procedures.Ensure to provide direct support and value to the business through initiatives that result in greater effectiveness and efficiency.To provide coverage in the absence of team members and Supervisor.

What do you need to succeed?

 Must-have

3 to 4 years of Cash and Payment Operations experience in middle / back office.Payments background/ experience in swift formattingDetailed knowledge of cash markets and securities industry.Extensive operational knowledge / experience in Transaction Management, Corporate Actions, Foreign Exchange, Cash Payments, Shareholder Services, Fund Accounting or equivalent.Good communication, presentation, interpersonal and networking skills with a proven track record of dealing with clients and colleagues.Risk management and mitigation focus.

Nice-to-have

Excellent attention to detail and strong analytic skills. Excellent decision making & problem solving skillConversant and have worked with platforms such as TLM and familiar with core custody platforms: Milvus, Focus, Hiport, GPlus or similar.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesA world-class training program in financial servicesA collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Financial Instruments, Foreign Exchange Transactions, Investment Banking, Operational Delivery, Process Improvements, Time Management, Trade Processing

Additional Job Details

Address:

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City:

Putrajaya

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Posted Date:

2025-06-20

Application Deadline:

2025-07-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.