As a member of the Advertising Trust's Policy & Integrity team, you'll work across Amazon's business lines to shape customer experience and long-term strategy for Amazon Advertising. Our team combines extensive online advertising experience with expertise in customer experience solutions, risk mitigation, and brand integrity. We seek innovative, customer-obsessed individuals who think deeply about complex challenges.


Key job responsibilities
• Develop and manage comprehensive policy sets, from conceptualization through implementation and monitoring
• Deliver clear risk assessments and high-quality written presentations to stakeholders and senior leadership
• Create business requirement documents for product teams to ensure policy compliance
• Foster collaborative relationships across Ad Trust Policy, Sales, Legal, PR, Public Policy, and other business units
• Manage high-risk and high-impact escalations alongside moderation and support teams
• Develop deep understanding of ad tech systems, particularly Amazon's infrastructure, to guide policy development



A day in the life
Policy Managers monitor policy effectiveness using various signals and handle escalated policy compliance questions. They develop expertise in locale-specific requirements and consider cultural norms in decision-making. The role involves building policy recommendations based on multi-vector risk assessment, collaborating with product teams on risk solutions, and partnering with internal and external stakeholders. They coordinate between Amazon teams to ensure consistency for advertisers and shoppers.

About the team
As a member of the Advertising Trust's Policy & Integrity team, you'll work across Amazon's business lines to shape customer experience and long-term strategy for Amazon Advertising. Our team combines extensive online advertising experience with expertise in customer experience solutions, risk mitigation, and brand integrity. We seek innovative, customer-obsessed individuals who think deeply about complex challenges.