Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

Who We Are: Wolters Kluwer: The world is a big place, find your place here.

What We Offer:  

The Account & Relationship Manager role offers growth potential opportunities, professional development, an engaging team environment, the ability to work a remote schedule, and amazing benefits.

What You'll be Doing:

As a Senior Account & Relationship Executive, you will manage the most complex and high-profile accounts in the Midwest region. Your strategic planning and deep understanding of client needs will drive business growth and enhance customer satisfaction. You will have success not only with supporting/upselling existing clients but also a strong background of outbound prospecting for new logo customers. The most successful candidates will have a documented history of quota overachievement and the ability to effectively uncover customer needs and articulate how TeamMate can solve them.

Key Tasks: 

Manage and nurture relationships with complex and high-profile accounts.Conduct strategic planning to meet account-specific business needs.Exercise broad authority in setting and negotiating product/service terms.Create, implement, and monitor comprehensive sales plans to drive revenue.Conduct regular strategic meetings with senior management of client accounts.Resolve critical and complex customer issues.Develop and execute upselling and cross-selling strategies within accounts.Drive customer satisfaction through tailored service delivery.Drive both existing account upsell and new logo penetrationProactive and self-driven prospecting into key accounts.

You're a Great Fit if You Meet These Requirements:  

Bachelor’s DegreeAbility to learn or have an in-depth understanding of the GRC/Integrated Assurance space and to articulate business value.Sales Strategy: Proficient in complex sales strategy development and implementation.High-Level Negotiation: Expertise in negotiating complex sales terms.CRM Mastery: Mastery of CRM tools for managing complex accounts.Analytical Insight: Advanced analytical skills for strategic planning and performance tracking.Relationship Management: Exceptional ability to maintain and enhance long-term client relationships.Strong understanding of MEDDPICC and related selling frameworks

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference

Additional Information: 

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html  

 

 Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. 

 

 The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job.  They’re not intended to be an exhaustive list of all duties and responsibilities and requirements. 

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $121,350 - $170,050