Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Key Account Manager for Italy. We are looking for an account manager who will be excited by working in a new start-up environment and will have familiarity with leading B2B sales generation working with both large customers.

The successful Senior Account Manager will be comfortable navigating ambiguity and operating in a start-up environment. You will have experience developing relationships across a diverse customer base, drive commercial growth for the business and work effectively with functional areas such as Business, Operations, Procurement, Finance, and IT and has a proven track record of meeting and exceeding program goals and revenue targets.

Key job responsibilities
- Own strategy and commercial growth for customers
- Drive revenue, adoption, and market segment share for our product with key prioritization and identified trade-offs
- Earn trust of customers (shippers) and recommend product solutions that fit their business needs meeting exceeding targets for customer and/or feature spend adoption
- Measure performance, articulate root-cause analysis, and link to specific improvement areas
- Relay market needs and requirements back to internal Amazon teams
- Analyze current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance
- Drive and accelerate spend adoption through advising customers on best practices for using our product
- Assess program risks, anticipate challenges, and provide escalation management when necessary

This role will be based in Milan with possible moderate travel (maximum 25%).