At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Voluntary Sales Account Executive - Open to Location

Summary:
The Voluntary Sales Account Executive serves as a key relationship manager for supplemental health clients, ensuring satisfaction, retention, and growth while strengthening Aetna’s reputation as a trusted partner. Driving account growth strategy, managing day-to-day client needs, and collaborating with internal teams to deliver seamless service are top priorities.

Key Responsibilities:
* Manage a portfolio of voluntary benefits accounts, acting as the primary point of contact for clients.
* Develop and execute account plans to achieve retention and growth targets.
* Proactively address client inquiries, resolve issues, and ensure high satisfaction.
* Collaborate with sales, underwriting, product, and operations teams to deliver tailored solutions.
* Analyze account performance, prepare and execute annual stewardship meetings.
* Stay informed about industry trends.
* Drive successful implementation of new product sales, manage strategic changes, and lead plan renewal processes.
* Identify cross-sell and membership growth opportunities within existing accounts.
* Represent Aetna’s values and commitment to service excellence in all client interactions, reinforcing our reputation as a trusted partner.

Qualifications:
* Excellent written and verbal communication skills
* Strong attention to detail and organizational skills
* Proactive problem-solving and solution orientation
* Deep knowledge of supplemental health products and industry trends
* Strong negotiation and influencing skills
* Demonstrated success in client retention and growth, including cross-selling within existing accounts
* Proven ability to develop and execute strategic account plans
* Experience preparing and delivering client presentations, business reviews, and RFP responses
* Bachelor’s degree or equivalent experience
* 3+ years in account management in insurance, healthcare, or benefits
* Proficiency with CRM tools (e.g., Salesforce) and Microsoft Office Suite

Preferred Experience:
* Several years of account management experience in healthcare, preferably with national accounts clients
* Demonstrated success in client retention and growth, including cross-selling within existing accounts
* Experience with voluntary products, including industry regulations and trends
* Proven ability to develop and execute strategic account plans
* Familiarity with financial modeling, pricing strategies, and utilization analysis
* Experience preparing and delivering client presentations, business reviews, and RFP responses
* Track record of effective collaboration with internal teams and external partners (consultants, brokers)

Culture & Values Alignment:
The ideal candidate is passionate about delivering outstanding client experiences and thrives in a collaborative, innovative environment. They put people first, act with integrity, and seek creative solutions to complex challenges. They value teamwork, continuous learning, and are committed to supporting Aetna’s mission of improving health outcomes for all.

Education & Certifications:
* Bachelor’s degree required; or equivalent work experience
* Active Life, Health, and Accident insurance license required

Location & Travel:
* Primary location: Remote / Work from Home
* Travel required: Up to 35% for client meetings, industry events, and team collaboration

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,400.00 - $139,240.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/25/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.