Company description At Publicis Sapient, we help organizations in the healthcare space tackle some of the most urgent challenges of our time—from advancing patient outcomes to building smarter, more connected digital experiences. We’re not just another consultancy—we’re digital business transformation specialists blending our SPEED methodology with our passion for impact and patient outcomes. Overview As a Senior Account Director, you will play a pivotal role in nurturing and expanding client relationships, ensuring the successful delivery of digital transformation initiatives. You will be responsible for understanding client needs and aligning our services to meet those needs effectively. By leveraging your expertise, you will identify opportunities for growth and collaboration, acting as a trusted advisor to clients. Your ability to manage complex engagements and lead cross-functional teams will drive project success and client satisfaction. Additionally, you will contribute to the strategic direction of our client partnerships, fostering long-term relationships that deliver mutual value. Responsibilities Your Impact: Nurture and expand client relationships, ensuring the successful delivery of digital transformation initiatives. Understand client needs and align our services to meet those needs effectively, acting as a trusted advisor. Identify opportunities for growth and collaboration, driving business expansion within existing accounts. Manage complex engagements, leading cross-functional teams to ensure project success and client satisfaction. Contribute to the strategic direction of client partnerships, fostering long-term relationships that deliver mutual value. Drive client engagement through effective communication and by positioning innovative solutions. Monitor industry trends and competitor activity to provide insights that enhance client strategy and outcomes. Qualifications Proven experience in client management or partnership roles, with a strong track record of driving business growth. Excellent understanding of digital transformation strategies and how they apply to various industries. Strong interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels. Demonstrated ability to manage complex projects and deliver results on time and within budget. Experience in building and maintaining long-term client relationships, with a focus on trust and collaboration. Ability to work collaboratively across teams and geographies to achieve shared goals. Set Yourself Apart With: A strong network within the industry, showcasing your thought leadership and active engagement in relevant communities. Relevant certifications in client management, business development, or related fields that highlight your commitment to professional growth. A proactive approach to identifying client needs and creating innovative solutions that drive value. Experience in digital strategy development and execution, with a focus on measurable outcomes. Additional information Benefits of Working Here Join a dynamic and inclusive work environment that values creativity and diverse perspectives. Access to ongoing professional development opportunities, including training programs and mentorship initiatives. Flexible work arrangements that promote work-life balance and personal well-being. Collaborate with a talented team of professionals who are passionate about digital transformation and making a difference for clients. Contribute to meaningful projects that have a real impact on our clients and their customers. As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicissapient.com or you may call us at +1-617-621-0200.