Segment Sales Manager

Job Description

Your Job

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

The incumbent is responsible and accountable for driving Strategic Key Accounts growth and retention as well as the profitability of the assigned segment and territory in Singapore. He/She is also responsible for managing the distributors, building the capability of the distributor sales team to reach the targets, conducting joint calls with the distributor sellers to coach them to better position Kimberly-Clark Professional’s solutions to their target end-users as well as engaging with all levels of customers’ organization, particularly the senior management to understand customers’ buying behaviors, preferences, business dynamics, and challenges. This individual will also proactively pull together relevant internal resources to formulate strategies to leverage these insights. At the same time, he/she will need to deliver insights identified by Kimberly-Clark Professional’s commercial program team, to the customers, providing them with a new outlook and trends and work with the team to develop a winning culture and embed the culture of accountability in daily activities.

The incumbent will also work hand in hand with the internal Customer Service team to ensure prompt servicing of these accounts and address any potential matters that occur, developing sound relationships with distributors’ sales personnel to reach the targets as well as collaborating with other segment sales leaders, regional marketing leads, and the Global Key Account team to influence the necessary decisions and programs to support the growth of the Strategic Key Accounts in Singapore and enhance customer experience with Kimberly-Clark Professional.

Role Overview & Primary Accountabilities:

Formulate sales strategy for achieving own targets by managing sales opportunities and pipelines.  Utilizes Salesforece.com (SFDC) to manage opportunities and for reporting purposes. Generate sales funnels. Approaches target end-users applying Strategic Key Account Management Skills for growth and business retention.Approach target end-users applying KCP designed New/Existing marketing platforms, New/Existing Products for exceptional workplaces to create an exceptional customer experience to drive sales growth.Manage distributor & Key Account partnership and growth, implements KCP channel growth program in own territory, including but not limited to conducting regular business reviews.Ensure quality and quantity of face-to-face meetings with target key end-users.Focus on developing new end-users; line penetration of assigned end-users in assigned target market segment(s) eg. Office Building, Lodging, Healthcare, Foodservice, Industrial Manufacturing, etc.Continuously drive account profitability with assigned prestigious end-users. Consistently upselling top end-users with different KCP brands and product lines, securing deeper Share of Wallet for Kimberly-Clark Professional*.In charge of own sales capability. Embed Challenger Selling Skills in all sales calls.  Actively be engaged in coaching calls and work on feedback from KCP Business Capability Manager.Build capability of distributor sellers to better position KCP’s solutions, through training and coaching where applicable.Constantly support target market segment(s) audit initiated by Marketing team or regional team on request to identify market potential, feedback the dynamic customers’ preference and competitive environment.Develop and maintain a sound relationship with distributors’ sales personnel to incorporate KCP conceptual selling approach, product knowledge and shorten the sales cycle in generating new sales.Work with the team to develop a winning culture and embeds a culture of accountability in daily activitiesCommunicate efficiently and effectively to superiors and colleagues.  Establish sound relationships with distributors’ sales personnel, colleagues of various internal departments.To perform other duties as assigned. This includes but is not limit to take on certain geography territory and segment portfolios, ad hoc tasks, etc.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth, and impact. We’re founded on 151 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference.

At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

Key to success in this role:

University degree preferably with a business focus. Minimum 5 years of sales experience, preferably in a related business-to-business environment.Experience in distributor management and key account.Result oriented, disciplined, with execution capability. Fluency in English and Chinese languages to communicate with distributors and key accountsComputer literacy and familiarity with Excel, Microsoft Word, PowerPoint applications.Experience in P&L management.Self-starter who works independently with minimal supervision.

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.
 

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

No Relocation:

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.

Primary LocationSingapore UE Square

Additional Locations

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time