Secy-Recept-PM&R – This position is for a secretary/patient services representative with the outpatient physical therapy at UPMC Rehabilitation Institute at the Station Medical Center in Altoona.

Schedule: Full-time, Day shift, M-W-F 8:00 AM – 4:30 PM, T-TH 9:00 AM – 5:30 PM

AFSCME – Union

Posted: July 24th, 2025

Purpose:
Candidates must be able to cordially receive patients, process registration of patients, perform necessary insurance communications, type, receive phone calls, relay messages, and perform other related office/business functions. It is expected that candidates be flexible to work in various Physical Medicine & Rehabilitation office settings and willing to learn the specific duties as related to each work site.

Responsibilities:

Knowledge of Microsoft Word and Microsoft Excel to devise and use for patient and department correspondence. Obtains authorization from PCP and insurance companies for outpatient care as needed. Typing and completing Medicare forms for certification/ recertification for outpatient therapies every month. Entering ICD-10 codes. Registers when necessary, and re-registers outpatients every month. Obtains necessary signatures for insurance monthly. Maintains patient-related files for PM&R Dept. Computes daily charges for services rendered by PM&R staff using the shared Medical Services Computer. Operates transcription equipment, personal computer, shared medical system, duplicating, and fax machines. Schedules and coordinates video fluoroscopy exams between Radiology, physicians, facility, nursing floor, and therapists. Types video fluoroscopy reports and distributes copies as necessary. Covers for secretaries in PM&R as needs may arise.