Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Starting Salary: $52,000 / year with benefits including medical, dental, vision, 401k, PTO, and life insurance.

Must have 3+ years of security or security systems experience. Candidates must have at least a high school diploma. Associate's degree preferred.

Ideal candidates are comfortable with technology, Microsoft Office, have good communication skills, and have a passion for providing good customer service.

As the world's largest private security firm, Allied Universal offers incredible growth opportunity in the security industry! 800,000+ employees and growing!

Allied Universal® is hiring a Client Services Project Support Manager. The Client Services Project Support Manager is primarily responsible for providing project, administration, and technical writing support for the client’s security programs, which include communications, governance, globalization, compliance, operational accountability, and strategic planning.

RESPONSIBILITIES:

Lead and support ongoing client projects as assigned, and assist with implementation where necessaryProject management; manage implementation of new and upgraded badging systems; coordinate with internal groups, communicate statement of work, obtain budget approvals, hold vendors accountable for meeting deadlines, liaise between vendor and customer and negotiate deadlines; oversee quality assurance and schedule inspections; provide expert-level recommendations on continued use of vendors; recommend other vendors for performing service; coordinate calls for reporting status updates; determine when project deadlines are in jeopardy and escalate to customerPrepare regular reports and updates for senior client management on the status of projects and other support activities, including project status, remediation efforts, and key metricsReview data and information generated by projects and functions and prepare information materials for briefing and review sessions; preparation may include data entry, report creation, programming, audits, and budget supportConduct special projects that can include statistical gatherings and analysis, support of quality control programs, marketing and other administrative projects as needed (reiteration of above)Provide support researching various topics to compile background information, reports and metrics relating to projects supported- identify vendors – access and materials requirementsCreate and format formal communications, status reports, Power Point presentations, spreadsheets, and other necessary documents

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalentMinimum of one (1) year of experience in project administrative support and/or managementWork history demonstrating each of the following:Strong business writing skillsAdvanced computer skills to include Microsoft Office applications (especially PowerPoint, Word and Excel)Ability to meet deadlines and adapt to changeAbility to work independently with minimum oversightAbility to work successfully across a diverse group of peopleBasic journalism skills with the ability to deliver content across multiple platformsProofreading and editorial skillsAbility to work and resolve issues remotely with minimal supervisionAbility to drive projects from inception to completion with minimal supervisionStrong communication and collaboration skillsAbility to troubleshoot issues, problem solve and find creative solutionsExcellent time-management and prioritization skillsAbility to multi-taskAbility to function effectively in high pressure situationsSelf-motivated and forward thinking

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Experience in executing group projects with international client partners and team membersCollege degree in Business, Project Management, or other administrative management field

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401(k)plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.