JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JD Security Services
Physical Security & Physical Surveillance1. No Unauthorized entry to Premises2. Serviceability of complete CCTV with 30 days backup
3. Serviceability of Access System with TAT of maximum 4 hours
4. Incident Reporting
5. Patrolling
6. Loss Prevention of Building Assets
7. Uptime of All CCTV to be within 72 hrs
8.Carrying out investigation and reporting to the management on all security related issue
9.Ensure Security management policies and guidelines are followed
10. Monitor the vehicle parking and traffic management policies are followed
11. Carry out surprise checks on the security on alertnessVisitor & Vendor Management1. All visitors & vendors entering premises to be issued with entry pass after necessary security protocol checks
2. Visitors entry restricted only to authorized locations with in the campusTraffic Management & Parking1. All Vehicles to go thru a Mandatory Boot / Under vehicle Check
2. Implementation of Parking stickers greater than 90%. No vehicle to enter basements without stickers
3. Ensuring Hired Cabs are not entering the Building Basement parking
4. Wrong parking to be locked as per SOP
5. Avoiding Accidents & SpeedingTraining1. Oversee 4 Hours Compulsory training per person per month
"2. Physical Training & Drills
3. All Staff should fulfil 10 Point Qualitative Requirement
4. All Staff to be trained in Unharmed Combat"Mentoring1. Identification of High Talent employees and mentoring for higher responsibilities.Staff Motivation1. Quarterly R&R
2. Yearly R&RCost Optimization1. Due Diligence on all Opex spent to ensure best value.(Reduction of 4 guards per year)
2. New Initiatives to reduce costing through process. ( At least two initiatives half yearly)Cost sheet1.Ensure cost sheet is raised as per the Biometric report.
2.Ensure CCC is raised every month before 5th and WCC on requirement basisClient satisfaction1. 90% or 3% increase of score of previous year security services
2. Client Complaints
3. Managing Clients RequestClient Meets / Escalation1. Schedule regular client meetings- meet all clients once in 3 months
2. Ensure all client escalations attended to as per SLA & action plan communicated in 24 hrs.
3. Solicit Client Feedback
JD Soft Services
Prepare and Ensure the delivery of the Plan for Housekeeping services across campusRemain the single point of contact for all Housekeeping services delivery for client & tenants.Housekeeping, Landscaping, Waste Management, Pest control, Façade cleaning and Water bodies
Plans and manages the day-to-day housekeeping services to ensure that the operating performance and cleanliness expectations are met.Ensures that all facilities are operated and maintained in a best in class conditionUnderstands the contract terms and conditions and meet customer expectations and take ownership for Office-Services outcomes. Ensure Service Level Agreements are met. Interface with clients ensuring effective communications regarding status and priority of work.Daily walk around to inspect quality and consistency of housekeeping processes.Ensure compliance of 5S.Be a part of the CFT team during eventsPlans, hires, direct, trains, and monitor the performance of HK staff Has bottom line responsibility for departmental performance, service delivery, and cost control of each site under his/her direction. Recommends necessaryexpenditures for materials, equipment, tools, supplies, and subcontracts as required for housekeeping operationsManages vendors/sub-contractors as appropriate. Conduct contractor monitoring and review meetings on a monthly basis or as necessary. Continually focuses on employee and client relations. Complies with all company policies and procedures and adheres to company standards Perform other job-related duties as requested. Analyze performance in terms of quality, safety, hygiene, costs and customer satisfaction. Takes corrective and proactive actions to bring about required change. Manages stock requirements and reordering of all consumables for housekeeping services. Advise Property manager on critical housekeeping requirements.Location:
On-site –Bengaluru, KAScheduled Weekly Hours:
48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.