Security Professional (Security Control Room Operator)

Base Location: Siemens Factory, Kalwa

Main Responsibility: To provide and support a full Security Control Room Operation in a 24-hour response environmental monitoring / utilizing, operating all the systems within the control room, incident management and ensuring all electronic systems are operating to their optimum.

Department: Siemens Real Estate (SRE)

Key Skills:

·       The applicant must have keyboard skills, including the use of Microsoft Office packages e.g. Access, Excel, Word etc. He must have technical knowledge of digital CCTV, Access Control & Fire Alarm Systems etc. and a proven track record of working in a good and busy control room environment

Key Responsibility:

·       To operate, monitor and evaluate Integration of Electronic Security Systems (CCTV, Access Control & Fire Alarm System) with Centralized Monitoring / Operating Applications.·       To ensure efficacy of installed Security systems and associated services in liaison with the respective technical teams by means of regular / periodic checks. This would include the setting up & implementation of an effective preventive maintenance plan.·       Recording of system troubleshooting’s, building administrative issues, Security & Safety Service ·       Issues and ensure effective resolution through respective resolution groups within the defined TAT.·       Manage the dedicated emergency telephones and the Walke-Talkie system and be aware of emergency response procedures. ·       Support integrated locations in monitoring security incident through connected security systems and support Site team & Security head during investigation of security incident. ·       To direct and coordinate the deployment of appropriate resources to successfully resolve incidents in compliance with policy, contractual and legal requirements. ·       To ensure that relevant colleagues and stakeholders are updated of critical incidents via telephone and / or email / text message. ·       Maintain reports on system health and report all emergency alarms as per escalation matrix.·       Generate on demand reports for various locations as per request from the location / BU team. ·       Ensure MIS Reporting: Data Collation, Validation & preparing a Final Draft Summary. ·       Undertake any other duties that are necessary within the Security Control room and Report any failures or issues to the Security Manager. ·       Reviews & identifying security risks related to technical security systems on periodic basis and Remote monitoring enhancement using cost effective and innovative security solutions·       Technical trainings on video surveillance, access control system, Fire alarm and other system to security guard and supervisors.

Required Competencies:

·       Minimum Year of experience: The applicant must have 4-5 year’s experience of complex security control room operations within a good establishment.·       Qualification: Graduate, however preference will be given to BCA / B.Tech (Electronics & Computer Science) Degree Holders·       Specialized Skills: Cybersecurity, Asset Management, Security Review & Audit, Digitalization / Automation of security operations·       Personal Attributes: The applicant must have the ability to organize, prioritize and produce results under pressure and be able to work within a very busy team.·       Visualization: Power BI, Microsoft SuiteWill be required to work in holidays and shifts.