JOB SUMMARY

Do you have what it takes to manage critical security incidents for Spectrum? As a Security Operations Specialist I-RMOC (Remote Monitoring Operations Center) you will gather information from internal and external sources, coordinate incidents with security leaders and disseminate information for priority matters.  In this role you will interact with customers, law enforcement, external parties and employees at all levels of the organization.

MAJOR DUTIES AND RESPONSIBILITIES

Initiate incident management for incidents under the authority of Corporate SecurityOperate and monitor advanced security systems, including CCTV, alarms, and access control systemsConduct real-time surveillance to detect and respond to potential security threatsAbility to assess a baseline to detect/deter/respond to anomaliesInvestigate and analyze security threats to deploy mitigation techniquesDocument information and actions taken in case management systemSupport security personnel by providing additional information through research of internal and external systemsPrepare and disseminate security products at the request of security leadersMaintain situational awareness of ongoing incidents and events by monitoring internal systems and external open -source systemsProvide direct and indirect support to security personnel as needed throughout the duration of the eventMonitor access control systems and surveillance cameras to investigate alarms and incidents.Conduct special projects and assignments in support of the RMOC and Corporate Physical Security operations

REQUIRED QUALIFICATIONS

Required Skills/Abilities and KnowledgeSelf-starter and motivated to address all issues and incidentsAbility to master Corporate Physical Security computer-based technologyAbility to manage multiple priorities simultaneously, working efficiently and effectively under tight deadlines and in a stressful environmentEffective research and analytical skillsEffective information management skillsAbility to assess issues and solve problemsAbility to work independently and as part of a teamEffective documentation and written communication skills with the ability to prepare executive level situational reportsEffective oral communication skills with the ability to present incident details in a clear and concise manner to regional security leaders and executive level managementEffective computer proficiency in Microsoft office applications, GIS systems, and other open- source search engines and applicationsKnowledgeable on computer hardware and software applicationsDetail oriented, able to multi-task in stressful situations

Education:

Associate’s degree or equivalent experience

Experience:

3 years military/law enforcement/security operations center work experience. 

Skills:

Self-starter and motivated to address all issues and incidentsAbility to master Corporate Physical computer-based technologyAbility to manage multiple priorities simultaneously, working efficiently and effectively under tight deadlines and in a stressful environment.Effective research, analytical, information management skills.Ability to work independently and as part of a team.Effective documentation and written and oral communication skills with the ability to prepare executive level situational reports to regional and executive level management.Effective computer proficiency in Microsoft office applications, GIS systems and other open -source search engines and applications.Knowledgeable on computer hardware and software applications.

PREFERRED QUALIFICATIONS

Education:

Bachelor’s degree or equivalent experience

Experience:

3+ years military/law enforcement/security operations 

Skills:

Proficient in monitoring open sources to identify events which may impact company operations. 

WORKING CONDITIONS

Office environmentAbility to work overnights, weekends, holidays as needed.

#LI-MA

GSE307 2025-56437 2025

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


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