About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritius, lapped by turquoise waters perfect for water sports, our relaxing Resort is filled with lush greenery and dramatic views everywhere you turn. Each stylish villa and residence feature its own private garden and pool – just like the home for the Resort’s resident giant tortoises. After a day exploring the Indian Ocean or playing unlimited golf at both our Ernie Els-designed course and Bernhard Langer signature course, unwind at our award-winning Spa and raise a glass at one of our exciting dining venues. Mauritius is teeming with opportunities for your next day’s adventures. This beautiful resort opened in October 2008, and has 90 one-bedroom villas, 1 Presidential Suite, 45 two-to-five-bedroom residential villas, 5 stunning Food and Beverage venues in addition to managing an off-property beach bar/restaurant, an award-winning over water Spa, 2 tennis courts and a fitness center.

Purpose 

 

To maintain and run an efficient and professionally organized office by leading a shift. 

 

Job Responsibilities 

 

General 

 

Executes all tasks assigned by his/her superiors 

Demonstrates a high degree of standards awareness; promotes teamwork and acts as role model 

Attends all scheduled training sessions 

Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule. 

Adheres to the hotel's code of conduct and grooming & hygiene standards 

Is seen as working hands-on, assists colleagues in crunch times. 

Actively participates in briefings and meetings. 

Maintains a clean and orderly work area and promotes a safe working environment.  

Performs any additional duties as assigned. 

 

Departmental 

 

Perform tasks and duties as assigned by the Director of Security/Security Manager during the shift. 

Frequent patrolling of public areas, car parking and heart of house areas to prevent intrusion by unauthorized people or undesirables. 

Understand the operation of all emergency life safety equipment and respond to all emergency situations that may arise in the hotel. 

Be vigilant in observing and correcting potential safety & security concerns. 

Able to administer First Aid and CPR when required. 

Be able to conduct routine checks on employees and contractors baggage when exiting the hotel premises 

Expected to operate and have thorough knowledge in the fire and safety equipment of the hotel, including the fire control panel 

Assist guests at the main gate and employees at the back gate.  

Ensure all safety and security related incidents are reported to management immediately. 

Assist in the arrival and departure of State official visits, dignitaries and government delegations. 

Fully versed in the operation of all CCTV equipment, recording systems and report any incidents immediately. 

Ensure the main doors of all offices are locked after the normal duty working hours. 

Observe and note all important observations in the log book. 

Ensure that all the emergency fire exit stair ways are clear of any hindrance. 

Check the entire fire panel boards, planters, shaft doors on the floors. 

Be alert and vigilant on the guest’s areas and watch out for suspicious and unauthorized persons.  

Initiate preventive measures to minimize the risk of fire, accident, gas leakage, oil spills, bomb treat or any other emergency and inform duty Security Supervisor immediately. 

Well versed with CPR and carry out CPR checks. 

Perform any other cognate duties as and when required 

 

 

Special Requirements 

 

Secondary Education. 

Minimum of 1 year of relevant working experience in a similar function. Prior experience within hotel industry would be an advantage. 

Fluent in English (reading, writing and spoken)  

Trained in First Aid and CPR. 

Computer literate and competent in the use of Microsoft Office (Excel, PowerPoint, Word, as a minimum).  

Ability to conduct investigations and record statements. 

Strong leadership skills and proven experience in staff development. 

“Hands-on” approach to all tasks.  

Physically fit.