Relief Security Officer

Location: SD Northumberland St, Newcastle (covering various sites around the Newcastle area)

Hours: 8 per week (Relief/On-Call)

Job Overview

We are seeking a reliable and professional Relief Security Officer to cover various client sites in the Newcastle area. You will be responsible for protecting property, people, and assets in line with site-specific Assignment Instructions (AIs).

This role demands a flexible and proactive individual, capable of stepping into various environments and delivering consistent service in accordance with the agreed Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).

Key Responsibilities Operations

Ensure full compliance with Mitie policies, legal requirements, and regulatory guidance.

Perform all duties as defined in the site-specific Assignment Instructions (AIs).

Regularly review AIs and recommend improvements to enhance service quality.

Hold a valid front-line SIA licence in Security Guarding or Door Supervision—must be worn at all times on duty.

A CCTV PSS SIA Licence is also required (or willingness to obtain).

Complete all tasks methodically and professionally.

Comply with site safety and legal protocols.

Training & Development

Complete all required training and maintain up-to-date competencies.

Undertake additional training as required for self-development and contract compliance.

Keep abreast of new technologies and industry practices.

Renew your SIA licence at least 16 weeks before expiry.

Security & Health and Safety

Monitor and report any potential health & safety hazards.

Stay vigilant and respond appropriately to risks or disruptions.

Act decisively and involve others if situations escalate.

Maintain professionalism during difficult interactions or incidents.

Complete accurate and timely incident reports and notebook entries.

Follow schedules and check-in procedures as outlined in the AIs.

Report all incidents to the Communication Centre and emergency services where necessary.

What We're Looking For

Previous security experience

Valid SIA licence

CCTV PSS Licence (desirable or willing to obtain)

SC Clearance (desirable)

A flexible and reliable approach to covering multiple locations.

Strong communication skills and the ability to remain calm under pressure.