Job Title: Security Manager

Department: Operations

Reports To: Director of Facility Operations

FLSA Status: Salaried, Exempt

Why the Colorado Convention Center is a great place to work:

$500 Signing Bonus after 30 days of service, additional $500 bonus upon successful completion of 90 days of service!

Generous Paid Time Off and Holiday Pay

Health, dental, vision insurance, eligible upon hire

401(k) investment plan, with a discretionary employer match of up to 3%

Healthcare reimbursement and flexible spending plans

Employer-paid and supplemental life insurance

Short- and long-term disability insurance available

RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.

Tuition reimbursement program

Employee assistance program

Compensation: Compensation is dependent on experience and ranges from $93,000-$99,000/annually.

General Summary:

This position is responsible for planning, coordinating and managing all aspects of security functions and staff to assure protection of employees, clients, patrons, and property. Directs the provision of guest services level of care to employees, clients, and patrons. 

Primary Duties and Responsibilities:

Develop and implement operational procedures for the security and surveillance of Center property, including the Emergency Response Plan, and train staff throughout the building at different levels of those plans.

Train, schedule, and supervise Security staff. Training should include all shifts, new hires, refresher courses, and ongoing sessions, with specialized instruction for base coordinators, access control, floor agents, floor supervisors, and surveillance personnel.

Generate monthly schedules, process weekly payroll and track attendance

Ensure completion of weekly departmental duty (POD) sheets.

Ensure facility compliance with safety and emergency policies and procedures. This includes facilitating tabletop exercises with in-house staff, various departments, and key emergency response teams at the city, state, and national levels as needed.

Review and analyze event requirements and develop appropriate in-house security plans.

Serve as point of review and recommendation for client-contracted event security programs and staffing.

Coordinate services on-site of fire detail and off-duty police officers.

Prepare and track purchase orders for department expenditures and maintain data for tracking of resource expenditures.

Provide on-site investigations and provide reports of incidents occurring on property.

Provide assistance and resolution to customers, clients, and vendor requests, whether onsite or offsite.

Supervise security camera and recording systems.

Submit operating budgets and track to compliance with operating goals.

Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Education and Experience:

High school diploma or GED, required

B.A. in Criminal Justice or related field preferred.

Three or more years security experience in a large facility, required

Three or more years supervisory experience, required

Skills and Abilities:

Absence of felony or violent crime convictions.

Exceptional leadership, organizational, planning, customer service and inter-personal skills.

Demonstrated computer literacy in word-processing, spread sheet programs and PC applications, Office and other security programs.

Demonstrated job history of integrity and reliability.

Clear and concise oral and written communication skills.

Excellent problem solving and organizational skills.

Work effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a team.

Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities.

Ability to speak, understand, and read standard English

Computer Skills:

Basic computer skills

Certifications, Licenses, Registrations:

Possession of a valid Class C Colorado Driver's License required

Possession of a valid City and County of Denver Security Guard License required

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Position requires physical ability to patrol and inspect the facility grounds and buildings.  May be exposed to physical confrontations.  Position may require certifications by law and/or job assignment.  Position may require extended periods of sitting; may require periods of walking/ standing on cement floors; may require some bending and stooping; generally not subject to adverse working conditions; may require limited exposure to dust, grime, noise, fumes, wet floors etc., including weather; may require use of an electric cart; will require irregular and/or extended hours, including weekends, evening, and holidays, determined by event schedule and/or department need; requires use of telephone and other standard office communication tools and equipment; may require radio usage – 2 way hand held.

Note:

Colorado Convention Center/ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

The essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who need reasonable accommodation to complete the application process may contact 303-228-8000.

Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States.