Job Description Respond promptly to activated or failed alarm systems by traveling to client sites to assess and resolve issues.   Monitor fire and security systems remotely to ensure continuous protection and operational integrity.   Perform on-site diagnostics, maintenance, and minor repairs of alarm and monitoring equipment.   Communicate with clients to provide updates, support, and education on system functionality and safety protocols.   Coordinate with emergency services and internal teams during critical incidents.   Ensure compliance with safety regulations and company standards across all monitored locations.   Document service visits, system performance, and incident reports accurately and timely. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 3-5+ years of fire or security system monitoring & programming experience    DMP is the preferred system used by the client Experience programming additional fire & security monitoring systems (ex. Honeywell Notifier, Johnson Controls Simplex ES, Microm Fire Panels, Bosch Security Systems, Siemens Cerberus PRO, etc.)   Prior field experience working hands-on with fire and security systems (installation, maintenance, repair, troubleshooting, etc.) null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.