About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.Four Seasons is powered by our people. We are collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners trough a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is trough a world-class employee experience and company culture.
About Four Seasons Resort and Residences Los Cabos at Costa Palmas
Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons' legendary quality and service while discovering the richness and beauty of Baja's eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.
Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas:
Hotel Site: https://www.fourseasons.com/es/loscabos/
Instagram: #fsloscabos
About the role of the Security Assistant Manager
Four Seasons Resort Los Cabos, at Costa Palmas is looking for an experienced Security Assistant Manager who can assist in the activities of the Security team and Assure the standards are met, guests and employees are satisfied, and problems are promptly resolved.
What you will do:
Support in emergency situations and accompany guests or team members to local authorities /hospital if required
Assist Guest relations with information asked by guests, be proactive in guest contact and show interest in guest concerns.
Ensure proper key control is followed at all times and entries are made each time a key is withdrawn or deposited.
Monitor the different areas of the hotel on CCTV, noting any suspicious actions.
Knowledgeable of all security policies, procedure and set standards.
What you bring:
Fluency in Spanish and English is required for this position
Minimum of Three (3) to five (5) plus years of experience as a Security Director or Manager in a luxury resort, preferable with Four Seasons experience.
Basic knowledge of audio-visual equipment, internet, telecommunication technology.
Understand and ability to deliver high quality, luxury service standards.
Ability to provide cost analysis and cost management skills
Highest level of integrity and transparency
Apply an ethical approach to the outcome of situations
Strong interpersonal and relationship-building skills to work with cross-functional teams and clients and vendors.
Able to take ownership with problem-solving, decision-making and conflict resolution.
Work in a safe, prudent and organized manner
What we offer:
Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort
Uniforms: Complimentary Dry Cleaning for Employee Uniforms
Training & Development: In-house training workshops for line and management employees
Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards
Service Culture
Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.
Learn more by visiting us at:
Company Site: www.fourseasons.com
Our Careers: https://careers.fourseasons.com/us/en
LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
Facebook: https://www.facebook.com/FourSeasonsJobs
Twitter: https://twitter.com/FourSeasonsJobs