Join our exceptional team and seize the opportunity to support a prestigious financial client in Japan!

As a Technology Relationship manager within the Securities Services Client Service group, you’ll ensure client satisfaction through targeted and stable technology delivery, to represent the Client’s Technology Model to our JPMorgan partners (Technology, Operations, Client Service Managers, Product Development, Product, across LOBs), and to represent JPMorgan’s Technology Platform to our Client partners (Technology and Operations). You will be partnering with JPMorgan Technology (Production Management, Application Development and Technology Infrastructure) and Clients to maintain delivery, analyze, propose and implement enhanced client workflow through deployment of technology solutions across all electronic channels. 

Job Responsibilities 

Act as the single point of contact on Technology for assigned portfolio of clientsRepresent J.P. Morgan’s Technology Platform on client-initiated technology projectDevelop strong relationships within key client promoting J. P. Morgan technologyTake responsibility for new product deployment to client including validation of end-to-end workflowEnsure that information exchanged between JPMorgan and our partners is optimized in terms of accessibility, efficiency, resiliency, and securityLead in planning, designing, enhancement and support of the current client data delivery solutionsCollate feedback of platform improvements through the product development lifecycleSupport the project management process; includes co-ordination of resources, priorities, issues and risks, scheduling, stakeholder communication with Project ManagerTake global coverage for franchise clients provided with regional expertiseEstablish and maintain productive working relationships with business aligned client facing teams and representatives from each of the clientsCoordinate across various teams including Operations, Technology, Sales, Product and Client Service, in effective communication (clear, concise, consistent) is critical

Required qualifications, capabilities, and skills 

Strong English & Japanese language fluencyBachelor’s degree or higher in Computer Engineering, Information Technology or Finance, or a related field.Minimum 3 years of previous experience in Technology for Financial and Banking sector working as part of a team delivering technology and data solution in financial services industryStrong analytical skills, comfortable in dealing with dataStrong end to end ownership, governance, controls, risks, and dependency managementAbility to work both independently, taking clear ownership for delivery, and as part of a team. Self-motivatedEffective problem solving. Focuses on accountability, action, and outcomes to ensure solutions meet client needs while aligning business deliverables to the firm's mission and goalsAbility to exercise sound judgment and make effective decisions on behalf of the client and JPMAbility to prioritize, handle multiple tasks and work with minimal supervisionStrong work ethic with a desire to work with a team and a willingness to learn the products and processes of JPM

Preferred qualifications, capabilities, and skills 

Cross product data structure on Fund Accounting, Custody, Securities Lending and OTC derivatives productsDemonstrated exposure to investment trade lifecycle functions including affirmation processing, trade capture, analytics, settlements, accounting, and cash managementAwareness of regulatory, industry & infrastructure developmentsPrevious experience of project delivery within client experience / integration initiatives