**What You'll Do** Principal is seeking a **Securities Operations Specialist II** to join our Trust & Custody Department in Minneapolis, MN. If you enjoy working in a fast-paced environment and have strong analytical, problem-solving and communication skills, this may be the position for you! This role will act as a liaison into Principal Custody Solutions (PCS) for Self-Managed and institutional trust clients whose accounts are managed by an external Investment Managers. **Daily responsibilities include:** + Review, track and monitor reports + Maintain customer satisfaction and follow up on high-level customer requests or concerns + Lead and/or participate in production improvement efforts + Ensure service level agreements (SLAs) are met + Address procedural impacts + May provide training, coaching, and feedback to new and existing team members + Provide back-up for all department functions + Lead small to medium-sized projects or parts of larger projects Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years! **Who You Are** + High School Diploma or equivalent + 3+ years of experience in customer service, operations, financial services or business processing + Strong attention to detail and accuracy + Good verbal, written and interpersonal communication skills **Keys to success in this position:** + Ability to prioritize tasks + Strong customer/client service and analytical skills + Ability to work independently and adapt when needed + Effective organizational and multi-taking skills **Salary Range Information** Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. **Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)** $23.80 - $32.26 / hour **Time Off Program** Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness. **Pension Eligible** Yes **Additional Information** **Location** This role is for our Minneapolis, MN office location. There is an onsite requirement during training. Post training you'll have the opportunity for a hybrid work arrangement. **Job level** We’ll consider talent at the next level with the right experiences and skills. **Work Authorization/Sponsorship** At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links. Nonimmigrant Workers (https://www.uscis.gov/working-in-the-united-states/temporary-nonimmigrant-workers) and Green Card for Employment-Based Immigrants (https://www.uscis.gov/green-card/green-card-eligibility/green-card-for-employment-based-immigrants) **Investment Code of Ethics** For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization. **Experience Principal** At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site (https://www.principal.com/about-us/careers) to learn more about our purpose, values and benefits. **Principal is an Equal Opportunity Employer** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **Posting Window** We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. **Original Posting Date** 7/24/2025 **Most Recently Posted Date** 7/24/2025