**Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s.** **Team / Role Overview** A Business Analyst plays a crucial role in bridging the gap between business needs and technology solutions. They are responsible for understanding business requirements, analyzing data, and contributing to the design and implementation of solutions that improve efficiency and achieve organizational goals. **What you will do:** + Requirements Gathering: Assist in collecting, analyzing, and documenting business requirements from stakeholders through various techniques (e.g., interviews, workshops, surveys). + Documentation: Create and maintain clear, concise, and comprehensive documentation, including business requirements documents (BRDs), functional specifications, user stories, and process flows. + Data Analysis: Support the analysis of data to identify trends, patterns, and insights that inform business decisions and solution design. + Process Mapping: Help in mapping current business processes ("as-is") and designing future state processes ("to-be") to identify areas for improvement. + Stakeholder Communication: Facilitate communication between business users, technical teams, and other stakeholders. + Testing Support: Participate in testing activities, including developing test cases, executing tests, and documenting defects. + Problem Solving: Assist in identifying and troubleshooting business problems, proposing effective solutions. + Reporting: Contribute to the creation of reports and presentations to communicate findings and recommendations. **What we'll need from you:** + Relevant experience + Analytical Skills: Strong analytical and problem-solving abilities with attention to detail. + Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex information clearly. + Interpersonal Skills: Ability to work collaboratively in a team environment and interact effectively with various stakeholders. + Familiarity with standard office productivity tools (Word, Excel, PowerPoint, Visio for diagrams). + Basic understanding of the banking operational functions ( such as trade settlement, ledger posting, collateral, billing, payments, reconciliations) + Awareness of Agile or Waterfall methodologies. + Data analysis tools (e.g., SQL, MS Access, pivot tables, macros, reporting tools) are a plus. **What we can offer you** By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here. (https://careers.citigroup.com/why-citi/global-benefits.html) Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. **Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.** \#LI-LC1 _ ------------------------------------------------------ **Job Family Group:** Operations - Transaction Services ------------------------------------------------------ **Job Family:** Securities and Derivatives Processing ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.