Job Description Service Desk/Desktop Support Specialist Provide systems administration support to cross-functional product development teams. Prepare detailed systems administration plans and level of effort estimates for meeting product roadmap release requirements. Detect, diagnose, isolate and correct device operational failures. Support Incident and Problem Management activities with device expertise and troubleshooting. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Requirements  SECRET clearance.  3 + years experience in administering Windows desktops and operating systems  Bachelors degree or equivalent in management information systems, computer science engineering, business and/or related technical field  Responsible for assisting more senior positions and/or performing functional duties under the oversight of more senior positions.  The Support Specialist will provide web application support.  Provide systems administration support to cross-functional product development teams.  Prepare detailed systems administration plans and level of effort estimates for meeting product roadmap release requirements.  Detect, diagnose, isolate and correct web system operational failures.  Support Incident and Problem Management activities with web expertise and troubleshooting.  Experience supporting servers in a LAN/WAN environment preferred.  Good understanding of Microsoft Office products  Proficient in Microsoft Outlook experience required  Good understanding of Microsoft Office products  Experience supporting servers in a LAN/WAN environment  Proficient in Microsoft Outlook experience required; Basic Exchange server knowledge is preferred $30/hr to $45/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location. Proficient in Microsoft Outlook experience required; Basic Exchange server knowledge is preferred  Working knowledge of SharePoint preferred  Microsoft certification preferred. Security + or CISSP certification preferred  Basic Exchange server knowledge is preferred null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.