Become a part of our caring community and help us put health first
 It’s that time of year! Humana is looking for several extraordinary individuals to join our ever-growing team to support us during the Annual Enrollment Period (AEP). We are looking for goal-oriented individuals that take pride in helping others and have a customer-focused mindset. These seasonal / limited-term assignment opportunities are 100% work at home roles. Training will begin in October, and the assignments may last up to six months. Over the years these exciting opportunities have been an ideal step for many to join Humana and start their career with a growing Fortune 100 company and leader in the healthcare industry.

The Enrollment Representative 1 reviews reports and makes adjustments, additions, and deletions based on enrollment rules. Manages a daily inventory. Reports inventory daily. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Use your skills to make an impact
 

Required Qualifications

1-2 years of customer service or operations work experiencePrior experience utilizing multiple computer applications simultaneously as well as performing multiple tasks simultaneously within a production-based environmentDemonstrated skills in attention to detail Work at home (WAH) requirements include a minimum internet connection speed of 25m x 10m, and a dedicated secure home workspace for interview or work purposes. 

Preferred Qualifications

Healthcare or managed care or related experience

Additional Information

This assignment is set to conclude at the end of February 2026. This timeline is subject to change based on the needs of the business. PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF OR WORD FORMAT)

Required Work Schedule:
Training: 

This position is scheduled to start on October 20th, 2025. Virtual training starts on day one of employment and will run for the first 2-3 weeks with a schedule of 8:00am-4:30pm Eastern Standard Time (7:00am-3:30pm Central Standard Time) Monday through Friday.You must be on time, in a quiet environment, dressed appropriately, with your camera ON during training and for other meetings required by leadership.

Work Schedule for Following Training: 

Following training, the shift will be 8:00am-4:30pm Eastern Standard Time (7:00am-3:30pm Central Standard Time) Monday through Friday.Some weekends and overtime may be required, depending on business needs. We strive to provide a minimum of a week’s advance notice for weekends and overtime.The initial 120 days of employment as an Inbound Contacts Representative 1 constitute an appraisal period. This Appraisal Period is essential to your learning and development, which is why we ask for perfect attendance during both the classroom training and nesting periods. The department has a strict attendance policy. Time off is not permitted during the first 90 days and is discouraged during the 120-day appraisal period. This position requires learning many systems, policies, and tools, and it takes time to become proficient in the role. You must be willing to remain in this position for a period of twelve (12) months before applying to other Humana opportunities.Remote Work at Home Requirements Must have a separate room with a locked door that can be used as a home office to ensure you, and your patients have absolute and continuous privacy while you workMust have accessibility to hardwired high speed internet with minimum speeds of 25mbps x 10mbps for a home office (Wireless and Satellite are prohibited)

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$39,000 - $49,400 per year

 

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident.

Application Deadline: 08-21-2025
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.