Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases.


Architecture (ART) covers the development of end-to-end solution architecture designed to meet specific needs and works as a part of a customer team. Contains the definition of an architecture which comprises an integration design and specification of products and / or services which makeup the solution.

 

 

Required:

Experience in architecting software/IT/telecom solutions. Experience in successfully working with global organizations with strong communication ability.  Good knowledge in relevant technologies including Linux, Web Services, Cloud & Virtualization, Kubernetes, Containerization, SDN  Good and practical knowledge of broadband telecommunication technologies (XDSL, XPON (OLT + ONU/MDU).  Knowledge of the control plane protocols like NetConf and Yang models.  Ability to design and use Web Services  Ability to quickly prototype and validate design approaches  Good communication (in English), analytical and problem-solving skills  Good knowledge of software development lifecycle & testing 

 

Desirable:

Knowledge of Open Source solutions in SDN area  Good knowledge of software engineering practices like DevOps, Agile Methodologies, Continuous Integration, Test Automation, cloud-native, Micro-Services  Basic knowledge of the programming languages, for example: JavaScript, Java, Python  Prior experience in working with multi-vendor integration  Knowledge of NMS/SDN Controller products  Knowledge of the Nokia/3rd party Access Network products

 

 

Define the Altiplano extensions architecture and design. Altiplano portfolio consists of multiple products in the space of fixed access domain controller  Keep abreast of industry trends in technology for management solutions and software engineering with a view of identifying the right ones for adoption in the group  Work with the engineering team towards the realization of the architecture and design in the respective areas of the domain controller  Work with internal customers and product managers to take the customer requirements to architecture and design and help the engineering team(s) realize it in the product.  Work in a multi-vendor environment. Develop quick PoCs and prototypes as needed in a fast paced customer environment.  Be a technical mentor for the engineering team(s)  Uses agile methods and the environment to work on solutions.  Suggests improvements and seeks opportunities for innovation.