Job Location SAN JOSE INTELLIGENCE HUB Job Description We are seeking an experienced Scrum Master to lead Agile practices and support software development within our Shipping domain. This role requires strong collaboration with cross-functional teams to ensure smooth delivery of high-quality software in alignment with business goals. As a Scrum Master, you will facilitate Agile ceremonies, remove impediments, and coach team members in Agile practices. In addition, you will collaborate with developers and product owners to ensure our shipping solutions are well-integrated, resilient, and scalable—supporting CI/CD and modern application development frameworks. Responsibilities: + Facilitate Agile ceremonies (Daily Standups, Sprint Planning, Reviews, Retrospectives) and guide the team on Scrum practices. + Support the product team in defining clear and actionable user stories. + Promote continuous improvement and foster a culture of transparency, collaboration, and accountability. + Remove obstacles that impact team progress and performance. + Monitor sprint progress using appropriate tools (e.g., Jira, Azure DevOps). + Collaborate with engineering, DevOps, and operations teams to ensure effective delivery pipelines and deployment strategies. + Encourage and drive DevOps practices, including continuous integration, continuous delivery, and automation. + Support deployment and post-production monitoring of software to ensure functionality and performance. + Work closely with stakeholders and other Scrum Masters to ensure alignment across teams. + Stay current with Agile trends, tools, and best practices to continuously improve team performance. Job Qualifications + Bachelor's degree in Computer Science, Information Systems, or related field. + Proven experience as a Scrum Master, preferably within an SAP or logistics/shipping environment. + Strong understanding of Agile methodologies and Scrum principles. + Excellent communication, leadership, and organizational skills. + Experience supporting software development life cycle (SDLC) processes, especially within CI/CD and DevOps environments. + Scrum Master certification (e.g., CSM, PSM) is highly desirable. + Familiarity with cloud-native architectures and modern application development frameworks is a plus. + Comfortable facilitating cross-functional collaboration in a complex, enterprise environment. + Preferred Experience: + Experience with DevOps tools and practices (e.g., Jenkins, GitHub Actions, Docker, Kubernetes). + Knowledge of shipping logistics systems and/or integration with SAP. + Background in software engineering or systems design is advantageous. Important Note for Candidates: Before submitting your application, we strongly encourage you to review the following material: Hiring Process and Assessment Information (https://www.pgcareers.com/cr/en/hiring-process#assessment) . Familiarizing yourself with this content will help you be better prepared for the online assessments and enhance your chances of success. What we offer! + We'll give you responsibilities as of Day 1 – you will feel the ownership of your project from the beginning, and you will be given specific projects and responsibilities + You'll have continuous mentorship – you will work with passionate people and receive both formal training as well as day-to-day mentoring from your manager + We offer you to work and be part of a dynamic and supportive environment + We promote agility and work/life balance for employees, we value every individual and support initiatives, promoting. + We love flexibility. You can arrange your work schedule based on your personal needs. + We will let you experience true support for work/life effectiveness and your long-term well-being. + We will give you a competitive salary and benefits' package. About us! P&G serves consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®,Ambi Pur®, Ariel®, Bounty®, Charmin®, Crest®, Dawn®, Downy®, Fairy®, Febreze®, Gain®, Gillette®, Head & Shoulders®, Lenor®, Olay®, Oral-B®, Pampers®, Pantene®, SK-II®, Tide®, Vicks®, and Whisper®. The P&G community includes operations in approximately 70 countries worldwide. Please visit www.pg.com for the latest news and information about us and our brands. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Stay connected with us on social media! Follow us for the latest updates, exclusive content, and more. LinkedIn https://www.linkedin.com/company/procter-and-gamble/ Facebook P&G Careers | Santa Ana | Facebook (https://www.facebook.com/pgcostarica) Instagram @pgcareerscr Job Schedule Full time Job Number R000126119 Job Segmentation Experienced Professionals (Job Segmentation)