**Essential Duties:** + Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers. + Guiding the team on how to get the most of out self-organization. + Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks. + Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. + Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. + Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving. + Making sure team is focused on the sprint goals and PI objectives and support the team in achieving it + Facilitating getting the work done without coercion, assigning, or dictating the work. + Facilitating discussion, decision making, and conflict resolution. + Assisting with internal and external communication, improving transparency, and radiating information. + Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog. + Providing all support to the team using a servant leadership style whenever possible, and leading by example. + Proficient in Agile Metrices and able to coach team in gauging the deliveries. **Required Skills/Experience:** + With 8 – 11 years of Total experience, and with experience in playing the Scrum Master role for at least 3 years for a software development team that was diligently applying Scrum principles, practices, and theory. + Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. + Knowledge of various techniques of doing Scrum events. + Able to perform as an individual contributor. + Excellent communication and mentoring skills. + Experienced in collaboration and coordination with multiple agile teams + CSM certification or Equivalent Scrum Master Certification + Experience in Jira and Jira Align with ability to provide metrices as per organization needs **Preferred Skills/Experience:** + Certification or Experience in Scaled Agile Framework. [Safe Practitioner / Safe Scrum Master] + Knowledge of other other Agile approaches: XP, Kanban, Crystal, FDD, etc. + Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games. + Applicable knowledge of the technologies used by the team. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. **DISCLAIMER:** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .