IMPORTANT APPLICATION INSTRUCTIONS:

Upload Resume or Curriculum Vitae for automatic population of information to the application.The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

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PRINCIPAL DUTIES AND RESPONSIBILITIES

Serve as the primary liaison for a portfolio of schools participating in surveys

Communicate with school staff throughout the survey administration process, including setting up logistics and providing key consent and administration materials

Conduct semi-scripted phone calls and sends emails to school administrators (e.g., superintendents, principals) as part of the study’s school recruitment efforts

Track details of communication with school staff using a Customer Relationship Management (CRM) system

Communicate with CREEHS staff regularly, individually and during weekly check-ins

Participate in trainings and simulations on recruitment and data collection protocols

Complete Collaborative Institutional Training Initiative (CITI Program) training and maintain compliance with IRB-approved protocol

Organize and manage data, program documentation, and files

Perform other duties as assigned

Management retains the right to add or change job duties at any time

QUALIFICATIONS

REQUIRED  

Minimum Bachelor's degree from an accredited college or university

Some coursework in research methods, education, counseling, psychology, social work, public health, or child development, or a related social science field

Minimum one year of professional work experience

Fluency in English (written and verbal)

Ability to work at least 20 hours per week, primarily during school hours (7:30 am to 3:30 pm Eastern Time)

Applicants must be willing to complete all security measures (e.g., background check) required by the university

PREFERRED 

Excellent written and verbal communication skills

Strong interpersonal skills

Strong organizational and time management skills

Quick learner; flexible and willing to learn new ideas, content areas, and skills

Demonstrated ability to multitask in a fast-paced environment

Strong attention to detail

Ability to work effectively and collaboratively with a team while also being able to take initiative and work independently

Familiarity with research methods or following a standardized protocol (e.g., conducting human subjects research in an IRB-approved study, administering surveys)

Experience with Google Suite (e.g., Drive, Docs, Sheets, Slides, Calendar)

Experience in customer service 

Please submit a cover letter along with your resume and describe your availability between August 2025 and June 2026 in the cover letter.

PROCEDURE FOR CANDIDACY

Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions.

Salary Range

$25.00-$30.00 Hourly

The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. For further details, please visit: https://www.montclair.edu/human-resources/benefits/   

Montclair State University considers factors such as, but not limited to, scope and responsibilities of the position, candidate’s relevant work experience, education, skills, and internal equity, when extending an offer.

Salary offers for internal employees who are part of a collective bargaining unit (CBU) and are applying to a position that is within a CBU will be determined in accordance with contractual provisions. 

Department

CREEHS (Temporary)

Position Type

Hourly - Temporary

Contact Information:

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu.

Inclusion Statement

Montclair State University values access and educational excellence. We are committed to an environment of diverse perspectives which ensures that graduates will be civically engaged, committed to democracy, and prepared to thrive as global citizens. We foster a community that promotes varied experiences and voices. We seek applicants who will contribute diverse ideas and perspectives and who value an environment that promotes educational growth and advancement for all.

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at 
www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities.  The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/