**All the benefits and perks you need for you and your family:** + Paid Days Off from Day One + Student Loan Repayment Program + Career Development + Whole Person Wellbeing Resources + Mental Health Resources and Support **Our promise to you:** Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **Schedule:** Full Time **Shift** :Days **Location:** 1500 SW 1 st Ave Ocala, Florida 34471 **The community youll be caring for:** AdventHealth Ocala + Horse Capital of the World Home to the World Equestrian Center + Affordable cost of living + Destination for outdoor enthusiast (golf, kayaking, horseback riding, nature trails) + Vibrant downtown area with award winning establishments + Family friendly with many parks and recreations + Driving distance to Gainesville, St. Augustine, Orlando, Tampa, Sarasota + Part of the community since 1898, providing healthcare to Marion County for over 120 years + AdventHealth Hospital Ocala offers a broad spectrum of services, with programs that are nationally recognized and accredited + Spectacular springs throughout the county **The role youll contribute:** Primary function is to schedule and create QPA accounts for patient diagnostic imaging to include the use of on line ordering systems, authorizations, Obtain a good rapport with physician office staff for follow up. Answering incoming calls in a professional manner from physician office and patients requesting appointments. Returning calls within 24 hours on all messages left. **The value youll bring to the team:** + Checks all voice messages daily and follows up on scheduling request. + Reviews next day schedule and promptly follows up on missing elements. + Accurately searches for patient information during the scheduling process to avoid duplicate medical record. + Accurately verifies patient insurance information and assigns the proper insurance plan and financial class in HIS. + Accurately verifies/obtains patient demographic information during scheduling process. Qualifications **The expertise and experiences youll need to succeed:** + High School diploma or equivalent + Familiarity with software packages and navigation techniques. + Must be able to work under high stress volumes, multi task, detail oriented and works independently. + Knowledge of medical terminology required. + Previous work experience in a radiology outpatient setting required. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. **Category:** Patient Financial Services **Organization:** AdventHealth Ocala **Schedule:** Full-time **Shift:** 1 - Day **Req ID:** 25028635 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.