Syracuse, New York, USA
6 days ago
Scheduling and Staffing Coordinator - Capacity Management
Employment Type:Full timeShift:Evening Shift

Description:Full Time
Evening shift: 3:00pm - 11:30pm. The schedule includes a weekend and holiday rotation.

General Information
This position is responsible for the daily staffing and scheduling functions including Integrating technology, staff and resources to improve workflow efficiency and effectiveness throughout the Unit.

Job Requirements:
Education and formal training: High School Diploma or GED required. Associates Degree in office management or related field is strongly preferred. A combination of education and experience with advanced computer skills required.

Work Experience:

2 years of administrative or healthcare experience and previous scheduling and staffing experience is a plus


Knowledge, skills and abilities required:
• Demonstrates proficiency computer skills, Excel  and other Microsoft Office applications
• Knowledge of the medical field and general nursing staff requirements are necessary
• Excellent interpersonal communication and multi-tasking skills
• Must be able to secure and maintain private and confidential information
• Ability to effectively communicate with hospital staff and to successfully complete generic and department-specific skills validation and competency testing
• Working knowledge of Time /Attendance and Staffing  system preferred
• Must be detail oriented with strong organizational and planning skills
• Ability to work independently with minimal direct supervision
• Ability to analyze and problem solve

Key Responsibilities
• Utilizes appropriate patient care resources to fulfill any staffing needs, based on workload and patient to staff ratio for current and upcoming shift, taking into account staff skills/competencies/experience.
• Partners with Unit to address any staffing shortages or overages
• Receives sick calls / call offs and works to fill vacancies for current and next shift
• Monitors staffing level across the facility to ensure each unit meets the appropriate patient to staff ratio
• Assesses appropriate patient care resource usage based on facility healthy workplace guidelines
• Assigns on-call staff to schedule, prior to calling in
• Calls in on-call staff when needed
• Oversees future scheduling of staff for any centrally based staff pools and/or contract workers
• Reviews unit future schedule plans to assure schedules are balanced
• Identify & plan for additional supplemental staffing resource support (i.e. per diem, on-call, etc.)based on planned-vs-actual schedule variance indicators(overtime, contract labor usage, on-call usage, incidence of being understaffed)
• Establish standard competency / credential / experience categories to meet resource deployment needs of the unit
• Maintain employee specific credentials in designated software system
• Partner with Unit to create demand-based future scheduling patterns 

• Other duties as assigned

Pay Range: $19.50 - 27.85

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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