To Apply for this Job Click Here

Our client, a nonprofit health insurance agency, in Boston is looking for someone who is bilingual Vietnamese to start a position as soon as possible until the end of the year. This position is from 8:30AM-5PM and pays $23/hour. Any interested individuals are urged to apply!

Key Responsibilities:

Serve as the primary contact and advocate for new members.Perform outbound and inbound calls to engage and support members.Educate members about health plan benefits and services, while addressing any questions or concerns.Identify and document members' care service needs. Coordinate with healthcare providers to ensure continuity of care during the transition period. Schedule initial nurse intake visitsCollaborate with internal teams and external providers to resolve member issues and support care planning.Deliver care management services via telehealth platforms when appropriate.

Qualifications:

Bilingual VietnameseBachelor's degree or relevant experience in a call center or Medicare/Medicaid health plan.5+ years of experience in a related healthcare or outreach role.1+ years working directly with individuals facing complex behavioral, medical, or social needs.Proficient in Microsoft Office (Outlook, Word, Calendar) and basic computer applications.Comfortable learning and using telehealth technologies. A1428598HN_1755877059 To Apply for this Job Click Here