GASTONIA, NC, US
23 hours ago
Scheduler
Welcome page Returning Candidate? Log back in! Scheduler Job Locations US-NC-GASTONIA ID 2025-167450 Line of Business Adoration Home Health and Hospice Position Type Full-Time Our Company

Adoration Home Health and Hospice

Overview

Scheduler

Full-Time

M-F 8AM-5PM

Gastonia, NC

 

The Scheduler will focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!

Responsibilities The Scheduler is responsible for coordinating quality care and customer service to our valued clients. The Scheduler will coordinate the assignment of appropriate staff to clients, schedule client services, identify problem situations, and assist in problem solving to strive for optimal outcomes.Ensure HomeCare services are in compliance with agency philosophy, policies/procedures, and in accordance with Federal, State, and local licensing laws and regulationsEnsure proper documentation and record-keeping for agency payorsMaintain data integrity in client scheduling software systemUnderstand and ensure adherence to the agreed Plan of Care for each client servedPartner and communicate with all members of the client’s circle of care which may include,  but is not limited to, family members, assigned Power-of-Attorney spokesperson, community partners and related agenciesMonitor and report on changes in the client’s Plan of Care, services, or condition as requiredConduct periodic home visits and safety checksReview and determine client service schedules to ensure adequate staffing and processing completed visits for paymentSupport recruitment, screening and selection of staff based on Agency and external referralsSupport all initiatives related to Branch GrowthProvide administrative support for key branch functions (payroll, employee assistance, answering phones)Assume on-call responsibility as neededOther duties as assigned Qualifications

 

High School Diploma RequiredPrior experience delivering services to the elderly, disabled, or developmentally disabled preferred (per regulatory requirements)Excellent Customer Service SkillsPrevious experience with community service, client service or staffing experienceKnowledge or previous experience working in an office setting with computers, phones, facsimile, and other related tasksDriving Required. Must have valid driver’s license and current auto insuranceIndividual must have the ability to stand and work or have mobility through mechanical assistance About our Line of Business Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.
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